Originally posted by dlhawes I do have a good bit of Pentax equipment, and I love their engineering and design; I would love to love Pentax, and I still use the stuff I've got. But at this point, I feel like the guy who's standing in front of someone else who's slapping his face, and I'm at the point at saying, I'm not going to stand here and take that anymore. Pentax has proved too expensive for me.
I do understand your feelings about this. It feels like for those of us in the USA there is an uncertainty in the repair chain, if something goes wrong.
The way I look at it is this: if I were to purchase a $2000 lens - say, the D FA 150-450 - and I had an accident and broke it, would I be able to get it repaired (on my dime) in a reasonable period of time? It seems as though there is a significant possiblilty that I would have to send the lens to Precision, and then either wait for parts from Japan or have the lens sent to Japan... and be without it for months. For me, that is unacceptable.
That might not even be the absolute worst situation. Panasonic has refused outright to repair some lenses (notably their "PanaLeica" 100-400), and instead offered a discount on refurbed that wind up matching the street prcies of brand new copies. For me, that is even more unacceptable.
Purely from reading on the Internet - always a dangerous thing - Canon and Fuji seem best at this. Nikon has reorganized their service scheme and I've had bad experiences with Sony (non-camera related).
I feel a greater sense of security using my old telephoto lenses, like my Tamron Adaptall 300/2.8 and 400/4, simply because if they break there are a number of outfits that can repair them as long as the lens elements are intact... no electronic components.