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Damn Brit · 02-23-2009, 03:17 PM

Originally posted by ve2vfd

Hey Pentax!!!! Ever heard of quality control!?

Pat

WE are Quality Control Pat.

ftpaddict · 02-23-2009, 03:20 PM

Originally posted by ve2vfd

Well, I just received a brand new K20d from Henrys (great sevice!)

As luck would have it it front focuses like there is no tomorrow...

the broken one I sent back focussed DEAD ON... this one isn't....

I hope I can ajust it!

Hey Pentax!!!! Ever heard of quality control!?

Pat

You CAN adjust, and don't knock on Pentax for their Quality Control. Canon have plenty of problems on their own.

ve2vfd · 02-23-2009, 03:27 PM

CRAP!!!!!!!

Tha damm camera is completely useless... even at maximum ajustment it can't be brought into sharp focus

This is my secont lemon in a row...

Pat

BPT · 02-23-2009, 03:27 PM

If the micro adjustments are not enough send it in to get fixed. Pentax took good care of me when I sent mine in.

ve2vfd · 02-23-2009, 03:29 PM

BPT ... The camera is brand new, out of the box... it was a replacement for a lemon. This is the second lemon in a row I get...

Pat

BPT · 02-23-2009, 03:38 PM

Mine was brand new and it had the lockup problem, rather then exchange it I sent it to pentax and they fixed it and sent it right back all fixed.

You getting 2 bad copies is really bad luck, I would be quite annoyed myself. But if you get anything like the service I received I think it might make up for it. Rather then returning this one I would let pentax deal with it themselves

ve2vfd · 02-23-2009, 04:09 PM

Man I am so pissed off... I'm going to put that POS camera thru a wall!

Even at max ajustment I can't get it to focus properly.... GRRRRRRRRR! Even at a deep DOF I can't get a sharp picture....

Now I have to decide if I send it to Pentax service, or return it to Henrys for a refund and completely forget about the K20d... this adventure has already cost me $25 in postage to return the first camera... grrrrr!

Pat

flyer · 02-23-2009, 04:15 PM

Pat,

I had to send my K10D to Pentax for focus adjustment when it was brand new, and it came back in less than two weeks, and was working better than any other K10D I could see in my surrounding. I never had any problem with it, not withstanding the time I dropped it and cracked the top plate and broke the AE-L switch. Sent it back to Pentax for repair, expecting a "nice" bill for the repair, but they did put the repair under warranty work. Very good service from Pentax Canada. So, if I was in your shoes, I think I would send it to Pentax to have everything put as it should have been when it was manufactured. Thankfully, I've never had any problem with my K20D. By the way, I hope you did not check focus under tungsten lighting...

**jbinpg** · 02-23-2009, 05:04 PM

Pat, I didn't read that you checked this although I'm sure it was the first thing you did. But have you adjusted the diopter to match your eyes? Adjuster is above the viewfinder.

Jack

aleonx3 · 02-23-2009, 05:28 PM

Originally posted by ve2vfd

BPT ... The camera is brand new, out of the box... it was a replacement for a lemon. This is the second lemon in a row I get...

Pat

I always wonder what retail stores do when I return a "supposedly" lemon to them; do they just do a quick check to make sure it is still clean and if it looks okay they will pass onto another "new" customer? hmmm... hope that it is not the case.

ve2vfd · 02-23-2009, 05:29 PM

Calice!

You'd expect that when you drop a thousand bucks on a camera they'd send you one that works properly...

Yves ... Been running tests (various charts, "battery test", newspaper test) under tungsten, Halogen, Compact Fluo Bulb and "dayligt" fluo tubes and I am getting inconsistent results... all of them front focussing at various degrees... I just can't get a sharp picture.

It pisses me off because the other K20d I had focussed sharper than a scalpel consistantly under *ANY* light.

Jack ... Thanks, it's the first thing I checked when I took it out of the box

Pat

ve2vfd · 02-23-2009, 05:49 PM

Well, testing with flash now and I still can't get a sharp picture... this POS camera is going back...

Yves and BPT ... Where did you send your cameras to get fixed? Pentax in Missisauga?

I am unsure if I want to get it fixed as that would take me outside the return period for Henrys...

Pat

vievetrick · 02-23-2009, 05:55 PM

Dude it's a sign send back get refund and wait for new k? Model comming out between now and forever. I feel your pain

rfortson · 02-23-2009, 06:06 PM

Doh, nothing of merit to add.

Sorry about your problems and hope you get it sorted out.

BPT · 02-23-2009, 07:15 PM

Originally posted by ve2vfd

Yves and BPT ... Where did you send your cameras to get fixed? Pentax in Missisauga?

I actually ended up sending mine to Denver Colorado since I purchased my camera through the US. Pentax Canada told me to go through Pentax US, if Pentax US were not going to help me they would

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02-23-2009, 03:17 PM	#16
Damn Brit Guest	Originally posted by ve2vfd Hey Pentax!!!! Ever heard of quality control!? Pat WE are Quality Control Pat.

02-23-2009, 03:20 PM	#17
ftpaddict Veteran Member Join Date: Jan 2008 Location: Yurp Photos: Gallery Posts: 4,666	Originally posted by ve2vfd Well, I just received a brand new K20d from Henrys (great sevice!) As luck would have it it front focuses like there is no tomorrow... the broken one I sent back focussed DEAD ON... this one isn't.... I hope I can ajust it! Hey Pentax!!!! Ever heard of quality control!? Pat You CAN adjust, and don't knock on Pentax for their Quality Control. Canon have plenty of problems on their own.

02-23-2009, 03:27 PM	#18
ve2vfd Veteran Member Join Date: Aug 2007 Location: Montreal, Canada Photos: Gallery Posts: 2,433 Original Poster	CRAP!!!!!!! Tha damm camera is completely useless... even at maximum ajustment it can't be brought into sharp focus This is my secont lemon in a row... Pat

02-23-2009, 03:27 PM	#19
BPT Veteran Member Join Date: Jul 2007 Location: Fruitvale, British Columbia Canada Photos: Gallery Posts: 310	If the micro adjustments are not enough send it in to get fixed. Pentax took good care of me when I sent mine in.

02-23-2009, 03:29 PM	#20
ve2vfd Veteran Member Join Date: Aug 2007 Location: Montreal, Canada Photos: Gallery Posts: 2,433 Original Poster	BPT ... The camera is brand new, out of the box... it was a replacement for a lemon. This is the second lemon in a row I get... Pat

02-23-2009, 03:38 PM	#21
BPT Veteran Member Join Date: Jul 2007 Location: Fruitvale, British Columbia Canada Photos: Gallery Posts: 310	Mine was brand new and it had the lockup problem, rather then exchange it I sent it to pentax and they fixed it and sent it right back all fixed. You getting 2 bad copies is really bad luck, I would be quite annoyed myself. But if you get anything like the service I received I think it might make up for it. Rather then returning this one I would let pentax deal with it themselves

02-23-2009, 04:09 PM	#22
ve2vfd Veteran Member Join Date: Aug 2007 Location: Montreal, Canada Photos: Gallery Posts: 2,433 Original Poster	Man I am so pissed off... I'm going to put that POS camera thru a wall! Even at max ajustment I can't get it to focus properly.... GRRRRRRRRR! Even at a deep DOF I can't get a sharp picture.... Now I have to decide if I send it to Pentax service, or return it to Henrys for a refund and completely forget about the K20d... this adventure has already cost me $25 in postage to return the first camera... grrrrr! Pat

02-23-2009, 04:15 PM	#23
flyer Veteran Member Join Date: Jan 2008 Location: Ste-Anne des Plaines, Qc., Canada Posts: 2,013	Pat, I had to send my K10D to Pentax for focus adjustment when it was brand new, and it came back in less than two weeks, and was working better than any other K10D I could see in my surrounding. I never had any problem with it, not withstanding the time I dropped it and cracked the top plate and broke the AE-L switch. Sent it back to Pentax for repair, expecting a "nice" bill for the repair, but they did put the repair under warranty work. Very good service from Pentax Canada. So, if I was in your shoes, I think I would send it to Pentax to have everything put as it should have been when it was manufactured. Thankfully, I've never had any problem with my K20D. By the way, I hope you did not check focus under tungsten lighting...

02-23-2009, 05:04 PM	#24
jbinpg Site Supporter Join Date: Mar 2008 Location: Prince George, BC Photos: Gallery \| Albums Posts: 3,546	Pat, I didn't read that you checked this although I'm sure it was the first thing you did. But have you adjusted the diopter to match your eyes? Adjuster is above the viewfinder. Jack

02-23-2009, 05:28 PM	#25
aleonx3 Veteran Member Join Date: Jul 2007 Location: Brampton, Ontario Photos: Gallery \| Albums Posts: 3,996	Originally posted by ve2vfd BPT ... The camera is brand new, out of the box... it was a replacement for a lemon. This is the second lemon in a row I get... Pat I always wonder what retail stores do when I return a "supposedly" lemon to them; do they just do a quick check to make sure it is still clean and if it looks okay they will pass onto another "new" customer? hmmm... hope that it is not the case.

02-23-2009, 05:29 PM	#26
ve2vfd Veteran Member Join Date: Aug 2007 Location: Montreal, Canada Photos: Gallery Posts: 2,433 Original Poster	Calice! You'd expect that when you drop a thousand bucks on a camera they'd send you one that works properly... Yves ... Been running tests (various charts, "battery test", newspaper test) under tungsten, Halogen, Compact Fluo Bulb and "dayligt" fluo tubes and I am getting inconsistent results... all of them front focussing at various degrees... I just can't get a sharp picture. It pisses me off because the other K20d I had focussed sharper than a scalpel consistantly under ANY light. Jack ... Thanks, it's the first thing I checked when I took it out of the box Pat

02-23-2009, 05:49 PM	#27
ve2vfd Veteran Member Join Date: Aug 2007 Location: Montreal, Canada Photos: Gallery Posts: 2,433 Original Poster	Well, testing with flash now and I still can't get a sharp picture... this POS camera is going back... Yves and BPT ... Where did you send your cameras to get fixed? Pentax in Missisauga? I am unsure if I want to get it fixed as that would take me outside the return period for Henrys... Pat

02-23-2009, 05:55 PM	#28
vievetrick Veteran Member Join Date: Sep 2006 Location: Easthampton - Massachusetts - USA Photos: Gallery Posts: 5,183	Dude it's a sign send back get refund and wait for new k? Model comming out between now and forever. I feel your pain

02-23-2009, 06:06 PM	#29
rfortson Veteran Member Join Date: Sep 2006 Location: Houston TX Photos: Gallery Posts: 2,129	Doh, nothing of merit to add. Sorry about your problems and hope you get it sorted out.

02-23-2009, 07:15 PM	#30
BPT Veteran Member Join Date: Jul 2007 Location: Fruitvale, British Columbia Canada Photos: Gallery Posts: 310	Originally posted by ve2vfd Yves and BPT ... Where did you send your cameras to get fixed? Pentax in Missisauga? I actually ended up sending mine to Denver Colorado since I purchased my camera through the US. Pentax Canada told me to go through Pentax US, if Pentax US were not going to help me they would

My K20d is a lemon... :(

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