Forgot Password
Pentax Camera Forums Home

Show Printable Version Search this Thread
02-16-2009, 06:07 PM   #1
Junior Member
wipearl's Avatar

Join Date: Nov 2006
Location: Louisville, KY
Photos: Gallery
Posts: 35
Pentax Warranty

I just have to sing the praises of the Pentax Warranty Department. On Feb. 3, 2009 I sent a Pentax ist DS for them to check out a problem that I was having with the camera. On Friday, Feb. 13, 2009, I thought I should call them to make sure they received the camera. The technician that answered the phone informed me the camera had been already repaired with a new printed circuit board, cleaned and adjusted under warranty, and had already been shipped back to me. I received the camera by UPS today, Feb.16, 2009.

1. I am amazed by the repair and the 13 day turn around. That's just out standing service by Pentax.

2. I am even more amazed that the camera was repaired under warranty, considering I purchased the camera on Ebay in Aug. 2006 used!

While this is a backup camera to my K20D, it just affirms my faith in Pentax/Hoya, and the outstanding job that Ned Bunnel is doing with Pentax USA.



  • Submit Thread to Facebook Facebook
  • Submit Thread to Twitter Twitter
  • Submit Thread to Digg Digg
Tags - Make this thread easier to find by adding keywords to it!
camera, dslr, feb, pentax, photography, warranty
Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads
Thread Thread Starter Forum Replies Last Post
Pentax K-7 warranty yeatzee Pentax DSLR Discussion 4 04-10-2010 02:12 PM
Pentax warranty/Creve Coeur Camera warranty--STUCK TOGETHER MJB DIGITAL Photographic Technique 2 08-17-2009 05:22 PM
Best of both worlds....Pentax body w/3yr warranty + Sigma EX Lenses with 4yr warranty brecklundin Pentax DSLR Discussion 13 08-10-2009 08:28 AM
Pls advise what's less bad-Squaretrade Warranty or Mack Warranty? Grimlock Photographic Technique 6 05-05-2009 03:36 PM

All times are GMT -7. The time now is 02:58 AM. | See also:, part of our network of photo forums!
  • Red (Default)
  • Green
  • Gray
  • Dark
  • Dark Yellow
  • Dark Blue
  • Old Red
  • Old Green
  • Old Gray
  • Dial-Up Style
Hello! It's great to see you back on the forum! Have you considered joining the community?
Creating a FREE ACCOUNT takes under a minute, removes ads, and lets you post! [Dismiss]