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10-04-2009, 07:01 AM   #1
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popup flash wont stay closed

Well, I've done IT. I dropped my k20d on the street with my AF360 flash attached. Result...scratched my DA*16-50 (ouch), partially broke the foot of my AF360 (read Peter Zack's tread on repairing that - thanks and so that's my next new project), and now...my popup flash will not stay closed. I've noticed that there is now a visible gap on the left side of the flash (where the camera's hook grabs the popup unit). I've tried to press it down to latch but that's not working.

My questions are, is there a quick repair that I can do? Obviously I can tape the thing down but I want it in proper operation. Has anyone gotten this repaired in the US? What was the experience and cost? Any thoughts / experiences / ideas?

10-04-2009, 07:03 AM   #2
Ash
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Sad to hear that.
A lot to happen all at once.
Doesn't sound like you can do much about the flash if the latch won't catch.
Hope it works out for you.
10-04-2009, 03:14 PM   #3
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Ouch! Sorry to hear this.
Try to contact Pentax and get a quotation.
10-09-2009, 08:34 AM   #4
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Have sent the camera to Pentax for repair. Will report on cost etc.

10-21-2009, 04:08 PM   #5
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Here is an update for inquiring minds. [This is no knock aginst Pentax support, ok?] After two weeks, I received a call from a friendly Pentax repair person in Arizona. This was the call I'd been waiting for to get the repair cost estimate. I was told that with parts (about $150) and labor it would be about $270 to fix the popup flash, reset the camera to specs, and clean the sensor. Thanks for plastic money! Now it's going to be 2-3 weeks until I see my k20 again. This was to be expected and I broke it after all.
10-21-2009, 04:16 PM   #6
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Compared to the price of another one and not knowing how it's been used and/or abused, that's not too bad Tim. You never know, it might be better than before as it will get attention it didn't have on the assembly line.

Big OUCH on the lens though, that sucks mate.
10-21-2009, 07:29 PM   #7
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Like Gary said you will get your K20D back probably better then before! Check it; the gone give you a tune up as well!
10-21-2009, 07:33 PM   #8
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Cheapest alternative: Duck tape. Remember, I'm pulling for you.

10-26-2009, 11:13 AM   #9
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Thanks for the support! Actually, my first choice was duct tape but I couldn't find the right color so I decided to get it fixed. I'm hoping for better than ever when it returns.

Tim
02-28-2010, 01:57 PM   #10
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It seems I never wrapped up this thread. I received my k20 back after about 5 weeks, good as new and the sensor was cleaned too. It did cost about $270 but the repair folks did it right.
03-02-2010, 08:35 AM   #11
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QuoteOriginally posted by graphicgr8s Quote
Cheapest alternative: Duck tape. Remember, I'm pulling for you.
You beat me to it. As long as everything worked, I would have taped it shut and saved my $270 for a lens or towards a new body.
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