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benjikan · 03-15-2010, 02:27 AM

Originally posted by little laker

Sorry to hear about the failure Ben, especially with that shoot. I know that it was an important one for you.

I sure hope that you can salvage at least enough of the photos to get you through.
If I lived closer I'd loan you my digital system, although it isn't Pentax

Got a lot of keepers, but the model just couldn't understand that when she struck a pose, I wouldn't fire off an image. Was frustrating to say the least, but I got what I wanted and that is all that matters. Quantity is often the only solution.
I'm glad Pentax will repair the lens for free.

As to the body, it was a post production error that has been rectified. Nothing wrong with the sensor.

flyer · 03-15-2010, 02:59 AM

Originally posted by benjikan

Just spoke to Pentax. They will replace the AF motor on the 16-50 for no charge...Whew!

It's nice to carry some weight. They wouldn't do it for somebody else.

benjikan · 03-15-2010, 03:25 AM

Originally posted by flyer

It's nice to carry some weight. They wouldn't do it for somebody else.

Actually, they have done so for several photographers. One guy that comes to mind from this forum is Albert Siegel.

**Ash** · 03-15-2010, 04:13 AM

Glad to hear something positive come out of it Ben. Pentax does need to move on from being in damage control mode...

StarDust · 03-15-2010, 04:31 AM

Glad to hear it's worked out and the repair is quick and smooth, but most of all that it doesn't break down again for a long time like stuff usually does after a repair.
By the way, you're professional photographer. Why don't you carry backups?

benjikan · 03-15-2010, 04:33 AM

Originally posted by StarDust

Glad to hear it's worked out and the repair is quick and smooth, but most of all that it doesn't break down again for a long time like stuff usually does after a repair.
By the way, you're professional photographer. Why don't you carry backups?

I have backups...Several bodies, but only one 16-50.

StarDust · 03-15-2010, 04:50 AM

Ah, well bad luck then

kenyee · 03-15-2010, 06:44 AM

Originally posted by benjikan

I have backups...Several bodies, but only one 16-50.

Sounds like maybe you should grab a Tamron 28-75 for a backup since you liked it so much on Canon?

Glad the weird painting problem was just a PP issue. That would have been a weird one. And glad Pentax is repairing some of these SDM lens motors out of warranty...it's really bad to have a measly 1yr warranty on them when they had a manufacturing issue that cause the motor to torque out of place (assuming that was really the cause)...

Jewelltrail · 03-15-2010, 10:33 AM

Quote:

Benjikan: Got a lot of keepers, but the model just couldn't understand that when she struck a pose, I wouldn't fire off an image. Was frustrating to say the least, but I got what I wanted and that is all that matters. Quantity is often the only solution.
I'm glad Pentax will repair the lens for free.

As to the body, it was a post production error that has been rectified. Nothing wrong with the sensor.

Sorry to hear about the trouble, but glad for the happy ending. Great to hear the sensor is good; I love that sensor.

benjikan · 03-15-2010, 12:13 PM

Originally posted by Jewelltrail

Sorry to hear about the trouble, but glad for the happy ending. Great to hear the sensor is good; I love that sensor.

So do I. Should have the lens back next week or sooner.

Clicker · 03-15-2010, 12:52 PM

Does this mean i'm going to need a "back-up" for my back-up?

little laker · 03-15-2010, 06:34 PM

Originally posted by benjikan

So do I. Should have the lens back next week or sooner.

That's good to hear Ben

Originally posted by Clicker

Does this mean i'm going to need a "back-up" for my back-up?

it sure doesn't hurt.
I'm honestly not too worried about backup lenses, however most of mine are manual so not too much can go wrong

benjikan · 03-18-2010, 02:32 AM

Fast, Fast, Fast. Just spoke to Pentax and the motor has already been changed and the 16-50 is on the way back to me.

StarDust · 03-18-2010, 03:09 AM

Great news mate!
But sad that the SDM seems to be a part which needs replacement more than once from what I've heard from others in the forum. On the other hand, I don't fire off 400 shots a day like you probably do so I might be in the clear if decide to get an (and when I can afford an) SDM lens.

Peter Zack · 03-18-2010, 05:39 AM

That is good news Ben. very quick. You might be one of the few people that can get a direct answer on this. Can you find out if they 'upgraded' the drive mechanism in any way? If they replaced it with improved parts or just used the same replacement parts to repair it.

One thing is clear, service centers don't keep many parts on hand to reduce inventory costs and they had these parts on hand. Clearly they are getting more of these issues than they want to comment publicly on.

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03-15-2010, 02:27 AM	#16
benjikan Veteran Member Join Date: Jan 2007 Location: Paris, France Photos: Gallery Posts: 4,308 Original Poster	Originally posted by little laker Sorry to hear about the failure Ben, especially with that shoot. I know that it was an important one for you. I sure hope that you can salvage at least enough of the photos to get you through. If I lived closer I'd loan you my digital system, although it isn't Pentax Got a lot of keepers, but the model just couldn't understand that when she struck a pose, I wouldn't fire off an image. Was frustrating to say the least, but I got what I wanted and that is all that matters. Quantity is often the only solution. I'm glad Pentax will repair the lens for free. As to the body, it was a post production error that has been rectified. Nothing wrong with the sensor.

03-15-2010, 02:59 AM	#17
flyer Veteran Member Join Date: Jan 2008 Location: Ste-Anne des Plaines, Qc., Canada Posts: 2,013	Originally posted by benjikan Just spoke to Pentax. They will replace the AF motor on the 16-50 for no charge...Whew! It's nice to carry some weight. They wouldn't do it for somebody else.

03-15-2010, 03:25 AM	#18
benjikan Veteran Member Join Date: Jan 2007 Location: Paris, France Photos: Gallery Posts: 4,308 Original Poster	Originally posted by flyer It's nice to carry some weight. They wouldn't do it for somebody else. Actually, they have done so for several photographers. One guy that comes to mind from this forum is Albert Siegel.

03-15-2010, 04:13 AM	#19
Ash Loyal Site Supporter Join Date: Mar 2007 Location: Toowoomba, Queensland Photos: Gallery \| Albums Posts: 23,920	Glad to hear something positive come out of it Ben. Pentax does need to move on from being in damage control mode...

03-15-2010, 04:31 AM	#20
StarDust Veteran Member Join Date: Apr 2008 Location: Uppsala, Sweden Posts: 400	Glad to hear it's worked out and the repair is quick and smooth, but most of all that it doesn't break down again for a long time like stuff usually does after a repair. By the way, you're professional photographer. Why don't you carry backups?

03-15-2010, 04:33 AM	#21
benjikan Veteran Member Join Date: Jan 2007 Location: Paris, France Photos: Gallery Posts: 4,308 Original Poster	Originally posted by StarDust Glad to hear it's worked out and the repair is quick and smooth, but most of all that it doesn't break down again for a long time like stuff usually does after a repair. By the way, you're professional photographer. Why don't you carry backups? I have backups...Several bodies, but only one 16-50.

03-15-2010, 04:50 AM	#22
StarDust Veteran Member Join Date: Apr 2008 Location: Uppsala, Sweden Posts: 400	Ah, well bad luck then

03-15-2010, 06:44 AM	#23
kenyee Veteran Member Join Date: Mar 2007 Location: Boston, PRofMA Photos: Albums Posts: 3,026	Originally posted by benjikan I have backups...Several bodies, but only one 16-50. Sounds like maybe you should grab a Tamron 28-75 for a backup since you liked it so much on Canon? Glad the weird painting problem was just a PP issue. That would have been a weird one. And glad Pentax is repairing some of these SDM lens motors out of warranty...it's really bad to have a measly 1yr warranty on them when they had a manufacturing issue that cause the motor to torque out of place (assuming that was really the cause)...

03-15-2010, 10:33 AM	#24
Jewelltrail Veteran Member Join Date: May 2008 Location: Rhode Island Photos: Albums Posts: 4,180	Quote: Benjikan: Got a lot of keepers, but the model just couldn't understand that when she struck a pose, I wouldn't fire off an image. Was frustrating to say the least, but I got what I wanted and that is all that matters. Quantity is often the only solution. I'm glad Pentax will repair the lens for free. As to the body, it was a post production error that has been rectified. Nothing wrong with the sensor. Sorry to hear about the trouble, but glad for the happy ending. Great to hear the sensor is good; I love that sensor.

03-15-2010, 12:13 PM	#25
benjikan Veteran Member Join Date: Jan 2007 Location: Paris, France Photos: Gallery Posts: 4,308 Original Poster	Originally posted by Jewelltrail Sorry to hear about the trouble, but glad for the happy ending. Great to hear the sensor is good; I love that sensor. So do I. Should have the lens back next week or sooner.

03-15-2010, 12:52 PM	#26
Clicker Veteran Member Join Date: May 2008 Photos: Gallery Posts: 3,241	Does this mean i'm going to need a "back-up" for my back-up?

03-15-2010, 06:34 PM	#27
little laker Veteran Member Join Date: Sep 2006 Photos: Gallery Posts: 5,697	Originally posted by benjikan So do I. Should have the lens back next week or sooner. That's good to hear Ben Originally posted by Clicker Does this mean i'm going to need a "back-up" for my back-up? it sure doesn't hurt. I'm honestly not too worried about backup lenses, however most of mine are manual so not too much can go wrong

03-18-2010, 02:32 AM	#28
benjikan Veteran Member Join Date: Jan 2007 Location: Paris, France Photos: Gallery Posts: 4,308 Original Poster	Fast, Fast, Fast. Just spoke to Pentax and the motor has already been changed and the 16-50 is on the way back to me.

03-18-2010, 03:09 AM	#29
StarDust Veteran Member Join Date: Apr 2008 Location: Uppsala, Sweden Posts: 400	Great news mate! But sad that the SDM seems to be a part which needs replacement more than once from what I've heard from others in the forum. On the other hand, I don't fire off 400 shots a day like you probably do so I might be in the clear if decide to get an (and when I can afford an) SDM lens.

03-18-2010, 05:39 AM	#30
Peter Zack Pentaxian Moderator Emeritus Join Date: May 2007 Location: Edmonton Alberta, Canada Photos: Gallery \| Albums Posts: 10,643	That is good news Ben. very quick. You might be one of the few people that can get a direct answer on this. Can you find out if they 'upgraded' the drive mechanism in any way? If they replaced it with improved parts or just used the same replacement parts to repair it. One thing is clear, service centers don't keep many parts on hand to reduce inventory costs and they had these parts on hand. Clearly they are getting more of these issues than they want to comment publicly on.

Problem with sensor on my K20D and Lens Dying

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