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04-16-2010, 03:19 PM   #1
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Funny story

Kind of a long story so I will sum it up the best I can so bare with me please, thank you.

I was at Fry's electronics (maybe my first mistake) browsing the DSLR section (currently had a K7 in my hands). An employee walked up to me and didn't ask if I needed help but asked if he could give me some advice. I decided to humor myself knowing that this employee either 1) knew less about DSLR's than me or 2) was going to push a particular product. The employee proceeded to tell me that the camera I had in my hand (K7) was extremely overrated / over priced and that I should go with the Sony a330 because it was equal in most ways and 1/2 the price (they had 90% Sony cameras there).

According to the employee the K7's 14.6MP was equal to the Sony's 10.2MP because the Sony sensor was superior to Pentax's and that Pentax technology was not up to Sony's standards in general HAHAHA. So I told him that the a330 had a CCD sensor while the K7 had a CMOS and that CMOS was in fact the better sensor, that the K7 had SR, was WR, had HD video and so forth The employee obviously did not expect me to know anything about SLR's and was almost speechless. The only thing he could muster up was that it is a general misconception that CMOS is better sensor than CCD. After that comment I couldn't hold my composure anymore and started to laugh and told him to please leave me alone to drool over the K7.

Obviously trying to push an overstocked Sony supply!!!

04-16-2010, 03:24 PM   #2
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QuoteOriginally posted by KxBlaze Quote
Kind of a long story so I will sum it up the best I can so bare with me please, thank you.

I was at Fry's electronics (maybe my first mistake) browsing the DSLR section (currently had a K7 in my hands). An employee walked up to me and didn't ask if I needed help but asked if he could give me some advice. I decided to humor myself knowing that this employee either 1) knew less about DSLR's than me or 2) was going to push a particular product. The employee proceeded to tell me that the camera I had in my hand (K7) was extremely overrated / over priced and that I should go with the Sony a330 because it was equal in most ways and 1/2 the price (they had 90% Sony cameras there).

According to the employee the K7's 14.6MP was equal to the Sony's 10.2MP because the Sony sensor was superior to Pentax's and that Pentax technology was not up to Sony's standards in general HAHAHA. So I told him that the a330 had a CCD sensor while the K7 had a CMOS and that CMOS was in fact the better sensor, that the K7 had SR, was WR, had HD video and so forth The employee obviously did not expect me to know anything about SLR's and was almost speechless. The only thing he could muster up was that it is a general misconception that CMOS is better sensor than CCD. After that comment I couldn't hold my composure anymore and started to laugh and told him to please leave me alone to drool over the K7.

Obviously trying to push an overstocked Sony supply!!!
Employee was just another tool for the store.

One thing, though: CMOS is not inherently better than CCD. In fact, years ago, CCD sensors superseded CMOS sensors because CCD was superior.
04-16-2010, 03:35 PM   #3
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Haha, that was actually pretty funny. The last time I was at a camera shop I was getting some photos develped and as I was waiting I asked the sales clerk if they were going to carry any Pentax gear. He then proceed to lecture me on how Pentax was not a good camera brand at all and that they would never carry such equipment.

He stated that Canon and Nikon are the best and then tried to sell me a Canon 50D. At that moment the print lady hands the clerk the photos I was getting printed and he was totally caught off guard at the beautiful photos in front of him. (I don't like to brag, but he really did look surprised) I asked him if he was surprised that the photos were taken with a pentax camera and he just kind of mumbled something. I then payed for my prints and that was the end of that discussion.
04-16-2010, 04:02 PM   #4
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Yep. The current Leica full-frame sensor is a CCD if I'm not mistaken, and by all accounts it's jus'fine.

Horses for courses, really - both technologies have their advantages and drawbacks, and these ebb and flow from generation to generation of the technology. In the end the only 2 things that matter are whether the tool inspires you to use it, and if it then delivers or exceeds acceptable results.

Definitely sounds like the real "tool" here was the salesman. In England they've got a word for folks like that which starts with a 'Wan' and ends with a 'ker'...

04-16-2010, 09:24 PM   #5
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It's kind of nice to root for the underdog, especially when that underdog is one big, powerful, growling monster!
04-16-2010, 11:25 PM   #6
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Moral 1: Limit your interactions with sales clerks.
CLERK: May I help you?
ME: No thanks, I'm beyond help.
Moral 2: Knowledge is power.
CLERK: You should buy a SuperToad D999D.
ME: No thanks, my Pentax outperforms it by 50%.
Moral 3: Name-dropping is fun.
CLERK: You REALLY should buy a SuperToad D999D.
ME: No thanks, its user ratings on DpReview.Com suck.
Sales clerks (and their bosses) exist in order to sell you stuff. Their purpose is to separate you from your hard-earned or ill-gotten money. Don't laugh at the mis-informed minimum-wage schmucks trying to get your wallet. Pity them. You think it's easy, standing there all day, pushing that stuff? It ain't.

CV: At one time, after careers in electronics and broadcast engineering, I sold computers at a small chain store, HSC Electronics. (You Silicon Valley types may have heard of it.) I was a tech geek; I actually knew all the hardware and software intimately, had worked with it all. But another clerk, a hard-rock bass-player who knew components but not computers, was a better systems salesperson. Sometimes knowing TOO MUCH about the product doesn't help.
04-19-2010, 04:09 AM   #7
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QuoteOriginally posted by RioRico Quote
Moral 1: Limit your interactions with sales clerks.
CLERK: May I help you?
ME: No thanks, I'm beyond help.
Moral 2: Knowledge is power.
CLERK: You should buy a SuperToad D999D.
ME: No thanks, my Pentax outperforms it by 50%.
Moral 3: Name-dropping is fun.
CLERK: You REALLY should buy a SuperToad D999D.
ME: No thanks, its user ratings on DpReview.Com suck.
Sales clerks (and their bosses) exist in order to sell you stuff. Their purpose is to separate you from your hard-earned or ill-gotten money. Don't laugh at the mis-informed minimum-wage schmucks trying to get your wallet. Pity them. You think it's easy, standing there all day, pushing that stuff? It ain't.

CV: At one time, after careers in electronics and broadcast engineering, I sold computers at a small chain store, HSC Electronics. (You Silicon Valley types may have heard of it.) I was a tech geek; I actually knew all the hardware and software intimately, had worked with it all. But another clerk, a hard-rock bass-player who knew components but not computers, was a better systems salesperson. Sometimes knowing TOO MUCH about the product doesn't help.
Yes, but the best people in sales try to find a good fit for the customer. Sometimes I feel like they are more like a man who owns a shoe store and thinks everyone should wear size 10 shoes. His goal is to convince you that whatever you think, size 10 is best for you. He'll eventually sell you something else if you really want it, but he knows what is best.

I don't really care if stores sell Pentax, or if the clerks are familiar with them. What becomes clear very quickly is that they have a hidden agenda and it isn't the same as yours. People disbelieve salesmen for the same reason they disbelieve politicians. They don't believe that they are playing for the same team.
04-20-2010, 01:34 PM   #8
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That was funny. I was in a similar situation when some guy at a Ritz camera told me that Pentax was outdated and then went on to saying that "why buy a Pentax when you can have a Nikon" and " If you want to be a great photographer you need something better than a Pentax. Thats when I laughed and said " Sir you must not really know what photography is about and you clearly just work hear part time to pay off your college debts because (and this is when i recited two of my favorite photography quotes) "Buying a Nikon doesn't make you a photographer. It makes you a Nikon owner." and then i left him with "Lots of photographers think that if they buy a better camera they'll be able to take better photographs. A better camera wont do a thing for you if you don't have anything in your head or in you heart" - Arnold Neman......and thats when i said " Good day sir!!

04-20-2010, 02:45 PM   #9
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you visit any forum related to any brand , you can read stories like this.

it happens.
04-20-2010, 11:11 PM   #10
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I agree with most posts that a number of shops have useless sale clerks.

But there are some exceptions. I obtained some quite good advice from a a few specialist shop(s) where the sale people are committed to help and often they are photographers themselves. A good advice can be priceless....
04-20-2010, 11:43 PM   #11
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Next time I should do more homework before that things happen.

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