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03-16-2010, 04:41 PM   #1
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W60-third repair return

I just sent my Optio W60 back for the third repair in 9 months. The first was after 3 months - luckily it kept working until the last day of a trip to Ecuador. The second time was in January 2010, and the latest was less than a month after the last repair. Each time it appears that most of the electronics and image processor is being replaced. As of right now Pentax is refusing to replace the camera - I guess they're hoping I give up before they do!

Anyone done a good comparison with the Olympus? I won't be buying another Pentax after the warranty and repair warranties run out.

03-16-2010, 08:06 PM   #2
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That sucks!
But look at it this way, by the time you send it in so many times, you would have a more than new camera as all the parts would have been replaced..LOL!
I would actually feel the same way of I were you.
You must have not just gotten a lemon but a rotten one at that!
03-17-2010, 07:34 AM   #3
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Shame to hear you are having so much trouble. Most companies will replace a camera on the 4th return. You are getting close.
thanks
barondla

Check out POINT & SHOOT CONTEST #28 in compact camera forum. Enter #29. Any brand camera. Enter now!
03-18-2010, 04:59 PM   #4
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QuoteOriginally posted by barondla Quote
Shame to hear you are having so much trouble. Most companies will replace a camera on the 4th return. You are getting close.
thanks
barondla

Check out POINT & SHOOT CONTEST #28 in compact camera forum. Enter #29. Any brand camera. Enter now!
Ohh man! ..on the fourth!?? I guess by that time, they really are thinking that they might as well since they must've already replaced everything on the returned camera after the third return!

03-18-2010, 07:19 PM   #5
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Bad luck

If that was a car your could force the manufacture to buy it back.

How come we don't have lemon laws for other items?

Like lemons, or at least limes?
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