Nikon Asked to Halt All D600 Sales in China After Scathing Nationally Televised Expos

**interested_observer** · 03-19-2014, 06:46 AM

Nikon Asked to Halt All D600 Sales in China After Scathing Nationally Televised Exposé

Rupert · 03-19-2014, 07:58 AM

Where were they when all those Pentax SDM lenses were failing?

Regards!

**monochrome** · 03-19-2014, 08:09 AM

I don't want to hear one more word of complaining about Ricoh waiting until a certain product is perfect before they introduce it.

Period.

Parallax · 03-19-2014, 08:11 AM

Originally posted by monochrome

I don't want to hear one more word of complaining about Ricoh waiting until a certain product is perfect before they introduce it.

Period.

Good luck with that.

danny09 · 03-19-2014, 08:19 AM

Any such class action lawsuit or en masse recall would be the death knell for a small player like Pentax.

**monochrome** · 03-19-2014, 08:19 AM

Originally posted by monochrome

I don't want to hear one more word of complaining about Ricoh waiting until a certain product is perfect before they introduce it.

Period.

Originally posted by Parallax

Good luck with that.

As Mick said, "You can't always get what you want" . . . . or don't want

mrNewt · 03-19-2014, 08:32 AM

Originally posted by monochrome

I don't want to hear one more word of complaining about Ricoh waiting until a certain product is perfect before they introduce it.

Period.

Perfection is fine... and waiting for it sometimes is OK as well... but not a lifetime

Ops... I failed your quest

jogiba · 03-19-2014, 08:59 AM - **1 Like**

Quote:

Class-Action Suit

Nikon fell 1.7 percent to 1,730 yen at the close of trading in Tokyo, extending this year’s decline to 14 percent.

Today’s order to halt sales came from the Shanghai Administration for Industry and Commerce, Satake said. While Nikon has already stopped direct sales of the D600, some dealers still have the model in stock, and Nikon will recall them, he said.

The Nikkei newspaper said March 10 that U.S. customers had raised a class-action lawsuit against Nikon claiming D600 defects. Satake said the manufacturer is aware of the D600 camera issue and “aims to offer the same standard service for customers all over the world.”

The company posted a statement on Feb. 26 saying it would provide free service for the D600 after warranties run out, including cleaning and a free exchange of parts. The Chinese broadcast highlighted the statement as insufficient to address a recurring defect in the camera.

Nikon to Fix Camera Flaws Cited by China TV Consumer Show - Bloomberg

But hey DPR gave the D600 an 87% Gold rating !

tuco · 03-19-2014, 09:03 AM

So how does the balance sheet compute now by not dealing with the oil stain issue in an aggressive manner from the get-go. Some companies have to learn the hard way.

I will say when I sent my D600 in ( about when the D600 was first released) Nikon fixed it by putting in a new shutter assembly and sensor. I don't know why everyone didn't get the same treatment though. And also I thought the D600 was discontinued when the D610 came out. Perhaps some old inventory.

pyrs n finns · 03-19-2014, 09:13 AM

A bit off track here, but didn't Nikon have oil issues with the 7000 too? Did they ever acknowledge it?

**Rondec** · 03-19-2014, 10:12 AM

Originally posted by pyrs n finns

A bit off track here, but didn't Nikon have oil issues with the 7000 too? Did they ever acknowledge it?

It was a separate issue, I think. I think D7000 issues were more a sensor stain, a little like the K5 sensor stain. The D600 issues had to do with the shutter mechanism producing oil and grit that over time would get on the sensor. Probably a more major fix needed for the D600.

I do wonder if Nikon pulled their D600s off of shelves in this country and sent them to other countries to get rid of, expecting to get inventory off of their hands without having to deal with a lot of warranty work/law suits.

g026r · 03-19-2014, 11:42 AM

Originally posted by tuco

And also I thought the D600 was discontinued when the D610 came out. Perhaps some old inventory.

Nikon's yearly replacement product cycle seems to over-produce cameras that then stay in retail channels for at least one, if not two, generations after they've been discontinued.

Though they don't seem to be as bad with their higher-end enthusiast/lower-end full-frame models like the D600, so I expect it will only still be easily available new through standard retail channels until the D610 itself has been replaced.

Rupert · 03-19-2014, 01:39 PM

At least they recognized the problem, even if it was slow and reluctant. To my knowledge Pentax has never recognized any problems with SDM lenses?
Fuji quickly replaced thousands of sensors in the X10 due to "orbs" that were a relatively minor issue to most shooters. They are still issuing firmware updates on the original X camera, the X100. That's the kind of customer response I like to see.

Regards!

normhead · 03-19-2014, 01:45 PM

Originally posted by Rupert

At least they recognized the problem, even if it was slow and reluctant. To my knowledge Pentax has never recognized any problems with SDM lenses?
Fuji quickly replaced thousands of sensors in the X10 due to "orbs" that were a relatively minor issue to most shooters. They are still issuing firmware updates on the original X camera, the X100. That's the kind of customer response I like to see.

Regards!

I'm not sure how being told by a National Government to stop selling the cameras amounts to recognizing the problem. The reps were telling customers the oil spots were caused by the smog. At least Pentax never lied to anyone about what caused the SDM failures. Obviously the Pentax SDM problem wasn't as big or widespread. Maybe because it's a smaller company, maybe because the percentage of SDM failures wasn't as high. Maybe there are still a vast majority of Pentax SDM users who have never had an SDM failure.

Maybe this subject has been talked to death and it's ready to be laid to rest.

Jonathan Mac · 03-19-2014, 01:58 PM

"Next time a Nikon product is defective, you can bet they’ll be recalled or fixed IMMEDIATELY."

Don't count on it, not from Nikon or anyone else.

03-19-2014, 06:46 AM	#1
interested_observer Loyal Site Supporter Join Date: Jun 2009 Location: Tumbleweed, Arizona Photos: Gallery \| Albums Posts: 5,707	Nikon Asked to Halt All D600 Sales in China After Scathing Nationally Televised Expos Nikon Asked to Halt All D600 Sales in China After Scathing Nationally Televised Exposé

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03-19-2014, 07:58 AM	#2
Rupert Veteran Member Join Date: Sep 2006 Location: Texas Photos: Gallery \| Albums Posts: 25,123	Where were they when all those Pentax SDM lenses were failing? Regards!

03-19-2014, 08:09 AM	#3
monochrome Loyal Site Supporter Join Date: Mar 2008 Location: Working From Home Photos: Gallery \| Albums Posts: 26,276	I don't want to hear one more word of complaining about Ricoh waiting until a certain product is perfect before they introduce it. Period.

03-19-2014, 08:11 AM	#4
Parallax Senior Moderator Loyal Site Supporter Join Date: Apr 2008 Location: South Dakota Photos: Gallery Posts: 19,332	Originally posted by monochrome I don't want to hear one more word of complaining about Ricoh waiting until a certain product is perfect before they introduce it. Period. Good luck with that.

03-19-2014, 08:19 AM	#5
danny09 Veteran Member Join Date: May 2008 Location: SF Bay Area Posts: 417	Any such class action lawsuit or en masse recall would be the death knell for a small player like Pentax.

03-19-2014, 08:32 AM	#7
mrNewt Veteran Member Join Date: Nov 2011 Location: ON, RH Posts: 2,181	Originally posted by monochrome I don't want to hear one more word of complaining about Ricoh waiting until a certain product is perfect before they introduce it. Period. Perfection is fine... and waiting for it sometimes is OK as well... but not a lifetime Ops... I failed your quest

03-19-2014, 08:59 AM - 1 Like	#8
jogiba Banned Join Date: Sep 2006 Location: Millstone,NJ Posts: 6,491	Quote: Class-Action Suit Nikon fell 1.7 percent to 1,730 yen at the close of trading in Tokyo, extending this year’s decline to 14 percent. Today’s order to halt sales came from the Shanghai Administration for Industry and Commerce, Satake said. While Nikon has already stopped direct sales of the D600, some dealers still have the model in stock, and Nikon will recall them, he said. The Nikkei newspaper said March 10 that U.S. customers had raised a class-action lawsuit against Nikon claiming D600 defects. Satake said the manufacturer is aware of the D600 camera issue and “aims to offer the same standard service for customers all over the world.” The company posted a statement on Feb. 26 saying it would provide free service for the D600 after warranties run out, including cleaning and a free exchange of parts. The Chinese broadcast highlighted the statement as insufficient to address a recurring defect in the camera. Nikon to Fix Camera Flaws Cited by China TV Consumer Show - Bloomberg But hey DPR gave the D600 an 87% Gold rating !

03-19-2014, 09:03 AM	#9
tuco Pentaxian Join Date: Jul 2009 Location: Pugetopolis Posts: 11,029	So how does the balance sheet compute now by not dealing with the oil stain issue in an aggressive manner from the get-go. Some companies have to learn the hard way. I will say when I sent my D600 in ( about when the D600 was first released) Nikon fixed it by putting in a new shutter assembly and sensor. I don't know why everyone didn't get the same treatment though. And also I thought the D600 was discontinued when the D610 came out. Perhaps some old inventory.

03-19-2014, 09:13 AM	#10
pyrs n finns Junior Member Join Date: Dec 2013 Posts: 48	A bit off track here, but didn't Nikon have oil issues with the 7000 too? Did they ever acknowledge it?

03-19-2014, 10:12 AM	#11
Rondec Loyal Site Supporter Join Date: Mar 2009 Location: Gladys, Virginia Photos: Gallery Posts: 27,662	Originally posted by pyrs n finns A bit off track here, but didn't Nikon have oil issues with the 7000 too? Did they ever acknowledge it? It was a separate issue, I think. I think D7000 issues were more a sensor stain, a little like the K5 sensor stain. The D600 issues had to do with the shutter mechanism producing oil and grit that over time would get on the sensor. Probably a more major fix needed for the D600. I do wonder if Nikon pulled their D600s off of shelves in this country and sent them to other countries to get rid of, expecting to get inventory off of their hands without having to deal with a lot of warranty work/law suits.

03-19-2014, 11:42 AM	#12
g026r Pentaxian Join Date: Sep 2013 Location: Toronto Photos: Gallery Posts: 2,074	Originally posted by tuco And also I thought the D600 was discontinued when the D610 came out. Perhaps some old inventory. Nikon's yearly replacement product cycle seems to over-produce cameras that then stay in retail channels for at least one, if not two, generations after they've been discontinued. Though they don't seem to be as bad with their higher-end enthusiast/lower-end full-frame models like the D600, so I expect it will only still be easily available new through standard retail channels until the D610 itself has been replaced.

03-19-2014, 01:39 PM	#13
Rupert Veteran Member Join Date: Sep 2006 Location: Texas Photos: Gallery \| Albums Posts: 25,123	At least they recognized the problem, even if it was slow and reluctant. To my knowledge Pentax has never recognized any problems with SDM lenses? Fuji quickly replaced thousands of sensors in the X10 due to "orbs" that were a relatively minor issue to most shooters. They are still issuing firmware updates on the original X camera, the X100. That's the kind of customer response I like to see. Regards!

03-19-2014, 01:45 PM	#14
normhead Pentaxian Join Date: Jun 2007 Location: Near Algonquin Park Photos: Gallery \| Albums Posts: 40,451	Originally posted by Rupert At least they recognized the problem, even if it was slow and reluctant. To my knowledge Pentax has never recognized any problems with SDM lenses? Fuji quickly replaced thousands of sensors in the X10 due to "orbs" that were a relatively minor issue to most shooters. They are still issuing firmware updates on the original X camera, the X100. That's the kind of customer response I like to see. Regards! I'm not sure how being told by a National Government to stop selling the cameras amounts to recognizing the problem. The reps were telling customers the oil spots were caused by the smog. At least Pentax never lied to anyone about what caused the SDM failures. Obviously the Pentax SDM problem wasn't as big or widespread. Maybe because it's a smaller company, maybe because the percentage of SDM failures wasn't as high. Maybe there are still a vast majority of Pentax SDM users who have never had an SDM failure. Maybe this subject has been talked to death and it's ready to be laid to rest.

03-19-2014, 01:58 PM	#15
Jonathan Mac Pentaxian Join Date: Apr 2009 Location: Madrid, Spain Posts: 10,902	"Next time a Nikon product is defective, you can bet they’ll be recalled or fixed IMMEDIATELY." Don't count on it, not from Nikon or anyone else.