18-55 WR for $101 out the door this weekend

18-55 WR for $101 out the door this weekend · **1 Like**

Pentax smc DA 18-55mm F3.5-5.6 AL WR Zoom Lens | Overstock.com

Pentax smc DA 18-55mm F3.5-5.6 AL WR Zoom Lens
Write a review
Today $98.49
2.95 shipping

**crewl1** · 09-05-2012, 10:55 AM

This sounds like the Pentax Q sale at QVC all over again.

stormtech · 09-05-2012, 11:07 AM

Originally posted by Docrwm

Thanks, mine is 18.5 lbs too. Now to deal with Overstock.com.

Mine also - 18.5 lbs.

Thanks for the heads up Youngster.

Mine is due to be delivered tomorrow - I won't be home so I instructed my wife to refuse the package so I don't have to deal with the return process.

Docrwm · 09-05-2012, 11:08 AM

Originally posted by crewl1

This sounds like the Pentax Q sale at QVC all over again.

Unfortunately, yes.

Overstock.Com's Chat representatives are now claiming the 18-55WR is out of stock and they will not be able to send the correct item. They did, rather gracelessly tell me that they would help me with a full refund once their item is returned.

Stallone: Hi, my name is Stallone.
Stallone: How may I help you?
Docrwm: My order is supposed to be a lens for a Pentax camera. Weight - 1-2 lbs. The problem is that the order is a ceiling fan weighing 18.5 lbs. You shipped the wrong item.
Stallone: Let me check and help you with that.
Stallone: Could you please verify your full name and billing address, including the city, state and zip code?
Docrwm: The item shipped is a Hunter 42" Low Profile Plus ceiling fan.
Docrwm: Robert [deleted]
Stallone: Thank you Robert.
Stallone: Are you referring to 'Pentax smc DA 18-55mm F3.5-5.6 AL WR Zoom Lens'?
Docrwm: Yes
Stallone: I see that Pentax smc DA 18-55mm F3.5-5.6 AL WR Zoom Lens' will deliver to you on Thursday, 09/06/2012
Stallone: However in this I would recommend you to get back to us once the item get deliver to you.
Docrwm: No check the weight on the shipment. It's 18.5lbs and that is way too large for a lens.
Stallone: I see that ship weight of the item is 18.50 lbs
Docrwm: I ordered it when it as a sale and would like to get the lens for the price I paid. If I refuse delivery on the fan that is coming to me will I be able to get you to honor the original purchase?
Stallone: Yes sure.
Stallone: Once you refuse the shipment get back to us.
Docrwm: Ok, how do I get the original item I ordered?
Stallone: I see that 'Pentax smc DA 18-55mm F3.5-5.6 AL WR Zoom Lens' is out of stock now.
Stallone: I am really sorry about that.
Docrwm: Yes, but you sent out fans instead is it possible the lens is actually in stock?
Stallone: I am sorry, I am not sure about that.
Stallone: However, if you received fans then just get back to us tomorrow we'll help you with the return for full refund.
Docrwm: Certainly you had to have had lenses in stock, somehow the wrong item was sent, aren't there lenses somewhere in your warehouses? I certainly expect a full refund given it was your mistake.
Stallone: If these item is in stock then we can see on the product page only.
Stallone: And I'm sorry, we don't have a way to guarantee the stock because we are an Online Retailer and don't have a way to identify an actual buying trend. More often than not, because of our prices being discounted to a great extent, they sell out quickly.
Docrwm: This is just great. I ordered an item you said you had in stock, paid for it, have waited, and you sent the wrong item. Now you tell me you don't have the item I ordered in the first place. I got several friends to order the lens because of my telling them Overstock was an OK company. One already got his and that is how I got alerted to you having sent the wrong item out. Now I have friends who are all going to have to deal with your mistake and its because I told them you were ok. They sold out because I told friends with Pentax cameras. You sold all of them within 30-90 minutes because of me alerting a group of my friends. This is completely unacceptable.
Stallone: I understand and I apologize for the inconvenience this has caused to you.
Docrwm: That does me no good. You advertised the item and I vouched for Overstock to a group of fellow photographers that you are a solid company. You send out ceiling fans instead of lenses, now tell me you are sold out (only because I got a group to buy your advertised lenses) and all you can say is "Sorry"?
Stallone: I understand you point, however you may received 'your original item that is 'Pentax smc DA 18-55mm F3.5-5.6 AL WR Zoom Lens;.
Stallone: Carrier also made some shipping weight mistake about 18.50 lbs.
Docrwm: That weighs 18.50lbs? I have two photography friends who ordered based on my recommendation already telling me that they got ceiling fans instead!!
Docrwm: Both of their orders were 18.5lbs too.
Stallone: Yes I do agree with you.
Docrwm: Again, fat lot of good that does me and my friends.
Stallone: If you do not received 'Pentax smc DA 18-55mm F3.5-5.6 AL WR Zoom Lens' get back us tomorrow we'll help you further.
Docrwm: We shall see.
Stallone: Yes that would be great!
You have disconnected.

stormtech · 09-05-2012, 11:15 AM

Don't feel bad Doc - this situation was totally out of your control. I'm glad I was alerted soon enough so I can just refuse the package and hope to get a quick refund.

Docrwm · 09-05-2012, 11:17 AM

Originally posted by stormtech

Don't feel bad Doc - this situation was totally out of your control. I'm glad I was alerted soon enough so I can just refuse the package and hope to get a quick refund.

Very kind of you.

I'm going to push this with Overstock. The answers I got online just now were complete BS.

stormtech · 09-05-2012, 11:33 AM

Originally posted by Docrwm

Very kind of you.

I'm going to push this with Overstock. The answers I got online just now were complete BS.

I understand your point for sure. For me, this lens wasn't something I really needed, but for the price I would have it in my bag for certain situations.

And, getting the $100 back will do me good as I just got shipment notification on my super-duper deal for the DA*55 that I thought wasn't going to be honored or shipped

Docrwm · 09-05-2012, 11:36 AM

Originally posted by stormtech

I understand your point for sure. For me, this lens wasn't something I really needed, but for the price I would have it in my bag for certain situations.

And, getting the $100 back will do me good as I just got shipment notification on my super-duper deal for the DA*55 that I thought wasn't going to be honored or shipped

Stan, glad it worked out for the best for you. Sorry for the inconvenience. I do not NEED the 18-55WR but I thought if its IQ was on par with my Ver II I'd sell that one and keep the WR for the added versatility.

seachunk2 · 09-05-2012, 04:11 PM

Well, to humor everyone, I've included my chat conversation with the OS rep, Jacob.

Jacob: Hi, my name is Jacob.
Jacob: How may I help you?
Visitor: Hi- I placed an order for a Pentax lens that should weigh about 1 pound. I see in the tracking information that it weights 18 pounds. There was a problem with the way Overstock posted the item but (prior to placing the order) I was assured that I would be receiving the lens. Instead I will be receiving an 18 lb ceiling fan.
Visitor: The order number is 1155xxxxxxx
Jacob: I am sorry to hear that, let me check and help you with your order details.
Jacob: Thank you for providing me the order number.
Jacob: For security purposes, could you please verify your full name and billing address, including the city, state and zip code?
Visitor: Omitted
Jacob: Thank you.
Jacob: Are you referring to the item 'Pentax smc DA 18-55mm F3.5-5.6 AL WR Zoom Lens' ?
Visitor: Yes
Jacob: Thank you for confirming.
Jacob: Would you mind holding for 2-3 minutes while I check on that for you?
Visitor: ok
Jacob: Thank you for staying online.
Jacob: I appreciate your time and patience.
Visitor: ok
Jacob: Be rest assure that you will receive the item what you have ordered.
Visitor: It's not the item I ordered if it weighs 18 pounds. LOL
Jacob: Some time the tracking information will not be update correctly.
Visitor: I thought there would be a problem. Sorry I placed the order. The web listing showed the lens but beneath it it referred to a 42" ceiling fan. I chatted with a OS rep about it and was assured then that I'd get the correct item.
Jacob: I checked and see that your 'Pentax smc DA 18-55mm F3.5-5.6 AL WR Zoom Lens' in transit.
Jacob: Yes you are correct, please be advised that you will receive the same item what you have ordered.
Visitor: Then why is it showing that 18 pounds of lens is on it's merry way?
Visitor: I would think that a ceiling fan weighs 18 pounds
Jacob: Please note, sometimes the tracking information will not be updated correctly that's the case it shows 19 pounds.
Visitor: I'm calling AMEX now and putting this transaction into immediate dispute. If I get what I ordered I'll cancel the dispute.
Jacob: I am positive that you will receive what you have ordered.
Visitor: You being positive is appreciated but it's no guarantee
Jacob: If in case you receive the incorrect item, please contact us back and we will help you with the replacement.
Visitor: I'm safer disputing this transaction with AMEX and if OS sends the fan OS can deal with AMEX.
Visitor: I won’t want a replacement. I'll be done with OS. OS is no Amazon that's for sure

Bottom line...I'm leaving a note on the door for UPS refusing the delivery.

sam-joseph · 09-05-2012, 04:35 PM

Has anyone stopped to consider that, like all of us on this site, they might be Pentax fans.....

Sorry, I know that's not helpful. Just couldn't stop myself typing it.
Regards

selar · 09-06-2012, 04:10 AM

They look like good fans. Why not keep them and stencil a Pentax logo on them, and have a Pentax fan in your house for life.

elliott · 09-06-2012, 04:26 AM

Originally posted by mee

Any chance of getting a 42" Low profile ceiling fan instead?

Wow, you sure called it.

Docrwm · 09-06-2012, 08:26 AM

Just refused delivery of, you guessed it, a 42" low profile ceiling fan.

Now to deal with Overstock.....again.

causey · 09-06-2012, 01:32 PM

Yes, a 42" ceiling fan... And I signed for delivery before the concierge brought me the package...

Docrwm · 09-06-2012, 01:50 PM

Originally posted by causey

Yes, a 42" ceiling fan... And I signed for delivery before the concierge brought me the package...

Sorry, I am on the phone with them as I type this waiting for an answer. So far the phone person seems to have a clue and is contacting the warehouse to see if someone can eyeball the 2 they list as in stock to make certain they are actually Pentax items and not more Hunter fans.

-R

causey · 09-06-2012, 01:56 PM

Originally posted by Docrwm

Sorry, I am on the phone with them as I type this waiting for an answer. So far the phone person seems to have a clue and is contacting the warehouse to see if someone can eyeball the 2 they list as in stock to make certain they are actually Pentax items and not more Hunter fans.

-R

Might be the person I've just chatted with (Kayla)...

Docrwm
	View full profile
	Contact via private message
	Find other posts by Docrwm
	Find threads started by Docrwm
	Find threads in which Docrwm has posted

09-05-2012, 11:08 AM	#18
Docrwm Veteran Member Join Date: Sep 2010 Location: Somewhere in the Southern US Photos: Gallery \| Albums Posts: 12,285 Original Poster	Originally posted by crewl1 This sounds like the Pentax Q sale at QVC all over again. Unfortunately, yes. Overstock.Com's Chat representatives are now claiming the 18-55WR is out of stock and they will not be able to send the correct item. They did, rather gracelessly tell me that they would help me with a full refund once their item is returned. Stallone: Hi, my name is Stallone. Stallone: How may I help you? Docrwm: My order is supposed to be a lens for a Pentax camera. Weight - 1-2 lbs. The problem is that the order is a ceiling fan weighing 18.5 lbs. You shipped the wrong item. Stallone: Let me check and help you with that. Stallone: Could you please verify your full name and billing address, including the city, state and zip code? Docrwm: The item shipped is a Hunter 42" Low Profile Plus ceiling fan. Docrwm: Robert [deleted] Stallone: Thank you Robert. Stallone: Are you referring to 'Pentax smc DA 18-55mm F3.5-5.6 AL WR Zoom Lens'? Docrwm: Yes Stallone: I see that Pentax smc DA 18-55mm F3.5-5.6 AL WR Zoom Lens' will deliver to you on Thursday, 09/06/2012 Stallone: However in this I would recommend you to get back to us once the item get deliver to you. Docrwm: No check the weight on the shipment. It's 18.5lbs and that is way too large for a lens. Stallone: I see that ship weight of the item is 18.50 lbs Docrwm: I ordered it when it as a sale and would like to get the lens for the price I paid. If I refuse delivery on the fan that is coming to me will I be able to get you to honor the original purchase? Stallone: Yes sure. Stallone: Once you refuse the shipment get back to us. Docrwm: Ok, how do I get the original item I ordered? Stallone: I see that 'Pentax smc DA 18-55mm F3.5-5.6 AL WR Zoom Lens' is out of stock now. Stallone: I am really sorry about that. Docrwm: Yes, but you sent out fans instead is it possible the lens is actually in stock? Stallone: I am sorry, I am not sure about that. Stallone: However, if you received fans then just get back to us tomorrow we'll help you with the return for full refund. Docrwm: Certainly you had to have had lenses in stock, somehow the wrong item was sent, aren't there lenses somewhere in your warehouses? I certainly expect a full refund given it was your mistake. Stallone: If these item is in stock then we can see on the product page only. Stallone: And I'm sorry, we don't have a way to guarantee the stock because we are an Online Retailer and don't have a way to identify an actual buying trend. More often than not, because of our prices being discounted to a great extent, they sell out quickly. Docrwm: This is just great. I ordered an item you said you had in stock, paid for it, have waited, and you sent the wrong item. Now you tell me you don't have the item I ordered in the first place. I got several friends to order the lens because of my telling them Overstock was an OK company. One already got his and that is how I got alerted to you having sent the wrong item out. Now I have friends who are all going to have to deal with your mistake and its because I told them you were ok. They sold out because I told friends with Pentax cameras. You sold all of them within 30-90 minutes because of me alerting a group of my friends. This is completely unacceptable. Stallone: I understand and I apologize for the inconvenience this has caused to you. Docrwm: That does me no good. You advertised the item and I vouched for Overstock to a group of fellow photographers that you are a solid company. You send out ceiling fans instead of lenses, now tell me you are sold out (only because I got a group to buy your advertised lenses) and all you can say is "Sorry"? Stallone: I understand you point, however you may received 'your original item that is 'Pentax smc DA 18-55mm F3.5-5.6 AL WR Zoom Lens;. Stallone: Carrier also made some shipping weight mistake about 18.50 lbs. Docrwm: That weighs 18.50lbs? I have two photography friends who ordered based on my recommendation already telling me that they got ceiling fans instead!! Docrwm: Both of their orders were 18.5lbs too. Stallone: Yes I do agree with you. Docrwm: Again, fat lot of good that does me and my friends. Stallone: If you do not received 'Pentax smc DA 18-55mm F3.5-5.6 AL WR Zoom Lens' get back us tomorrow we'll help you further. Docrwm: We shall see. Stallone: Yes that would be great! You have disconnected. Last edited by Docrwm; 09-05-2012 at 11:16 AM.

09-05-2012, 04:11 PM	#23
seachunk2 Senior Member Join Date: Jan 2010 Location: New York Photos: Gallery Posts: 198	Did I buy an 18 pound ceiling fan or a 8 oz lens? Well, to humor everyone, I've included my chat conversation with the OS rep, Jacob. Jacob: Hi, my name is Jacob. Jacob: How may I help you? Visitor: Hi- I placed an order for a Pentax lens that should weigh about 1 pound. I see in the tracking information that it weights 18 pounds. There was a problem with the way Overstock posted the item but (prior to placing the order) I was assured that I would be receiving the lens. Instead I will be receiving an 18 lb ceiling fan. Visitor: The order number is 1155xxxxxxx Jacob: I am sorry to hear that, let me check and help you with your order details. Jacob: Thank you for providing me the order number. Jacob: For security purposes, could you please verify your full name and billing address, including the city, state and zip code? Visitor: Omitted Jacob: Thank you. Jacob: Are you referring to the item 'Pentax smc DA 18-55mm F3.5-5.6 AL WR Zoom Lens' ? Visitor: Yes Jacob: Thank you for confirming. Jacob: Would you mind holding for 2-3 minutes while I check on that for you? Visitor: ok Jacob: Thank you for staying online. Jacob: I appreciate your time and patience. Visitor: ok Jacob: Be rest assure that you will receive the item what you have ordered. Visitor: It's not the item I ordered if it weighs 18 pounds. LOL Jacob: Some time the tracking information will not be update correctly. Visitor: I thought there would be a problem. Sorry I placed the order. The web listing showed the lens but beneath it it referred to a 42" ceiling fan. I chatted with a OS rep about it and was assured then that I'd get the correct item. Jacob: I checked and see that your 'Pentax smc DA 18-55mm F3.5-5.6 AL WR Zoom Lens' in transit. Jacob: Yes you are correct, please be advised that you will receive the same item what you have ordered. Visitor: Then why is it showing that 18 pounds of lens is on it's merry way? Visitor: I would think that a ceiling fan weighs 18 pounds Jacob: Please note, sometimes the tracking information will not be updated correctly that's the case it shows 19 pounds. Visitor: I'm calling AMEX now and putting this transaction into immediate dispute. If I get what I ordered I'll cancel the dispute. Jacob: I am positive that you will receive what you have ordered. Visitor: You being positive is appreciated but it's no guarantee Jacob: If in case you receive the incorrect item, please contact us back and we will help you with the replacement. Visitor: I'm safer disputing this transaction with AMEX and if OS sends the fan OS can deal with AMEX. Visitor: I won’t want a replacement. I'll be done with OS. OS is no Amazon that's for sure Bottom line...I'm leaving a note on the door for UPS refusing the delivery.

09-06-2012, 01:32 PM	#28
causey Veteran Member Join Date: Feb 2009 Location: Arlington, VA Photos: Albums Posts: 3,757	Yes, a 42" ceiling fan... And I signed for delivery before the concierge brought me the package... Last edited by causey; 09-06-2012 at 01:46 PM.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Happy New Year 2012 from Taipei 101 with pentax K-x	davidvandoren	Video Recording and Processing	4	12-31-2012 12:00 PM
Metering 101 Question	deludel	Pentax DSLR Discussion	13	04-20-2008 12:31 AM
Lighting 101?	justuspr	Pentax Camera and Field Accessories	5	03-21-2007 07:15 PM

09-05-2012, 10:55 AM	#16
crewl1 Site Supporter Join Date: Jul 2010 Location: Los Angeles, CA Photos: Gallery \| Albums Posts: 9,807	This sounds like the Pentax Q sale at QVC all over again.

09-05-2012, 11:07 AM	#17
stormtech Veteran Member Join Date: Jan 2011 Location: In the boonies (NW Penna) Photos: Gallery \| Albums Posts: 5,744	Originally posted by Docrwm Thanks, mine is 18.5 lbs too. Now to deal with Overstock.com. Mine also - 18.5 lbs. Thanks for the heads up Youngster. Mine is due to be delivered tomorrow - I won't be home so I instructed my wife to refuse the package so I don't have to deal with the return process.

09-05-2012, 11:15 AM	#19
stormtech Veteran Member Join Date: Jan 2011 Location: In the boonies (NW Penna) Photos: Gallery \| Albums Posts: 5,744	Don't feel bad Doc - this situation was totally out of your control. I'm glad I was alerted soon enough so I can just refuse the package and hope to get a quick refund.

09-05-2012, 11:17 AM	#20
Docrwm Veteran Member Join Date: Sep 2010 Location: Somewhere in the Southern US Photos: Gallery \| Albums Posts: 12,285 Original Poster	Originally posted by stormtech Don't feel bad Doc - this situation was totally out of your control. I'm glad I was alerted soon enough so I can just refuse the package and hope to get a quick refund. Very kind of you. I'm going to push this with Overstock. The answers I got online just now were complete BS.

09-05-2012, 11:33 AM	#21
stormtech Veteran Member Join Date: Jan 2011 Location: In the boonies (NW Penna) Photos: Gallery \| Albums Posts: 5,744	Originally posted by Docrwm Very kind of you. I'm going to push this with Overstock. The answers I got online just now were complete BS. I understand your point for sure. For me, this lens wasn't something I really needed, but for the price I would have it in my bag for certain situations. And, getting the $100 back will do me good as I just got shipment notification on my super-duper deal for the DA*55 that I thought wasn't going to be honored or shipped

09-05-2012, 11:36 AM	#22
Docrwm Veteran Member Join Date: Sep 2010 Location: Somewhere in the Southern US Photos: Gallery \| Albums Posts: 12,285 Original Poster	Originally posted by stormtech I understand your point for sure. For me, this lens wasn't something I really needed, but for the price I would have it in my bag for certain situations. And, getting the $100 back will do me good as I just got shipment notification on my super-duper deal for the DA*55 that I thought wasn't going to be honored or shipped Stan, glad it worked out for the best for you. Sorry for the inconvenience. I do not NEED the 18-55WR but I thought if its IQ was on par with my Ver II I'd sell that one and keep the WR for the added versatility.

09-05-2012, 04:35 PM	#24
sam-joseph Veteran Member Join Date: Oct 2009 Location: Newcastle, NSW, Australia Photos: Gallery Posts: 1,086	Has anyone stopped to consider that, like all of us on this site, they might be Pentax fans..... Sorry, I know that's not helpful. Just couldn't stop myself typing it. Regards

09-06-2012, 04:10 AM	#25
selar Veteran Member Join Date: Jul 2007 Location: Sydney, Australia Photos: Gallery \| Albums Posts: 2,042	They look like good fans. Why not keep them and stencil a Pentax logo on them, and have a Pentax fan in your house for life.

09-06-2012, 04:26 AM	#26
elliott Inactive Account Join Date: Dec 2008 Location: North Carolina Photos: Albums Posts: 1,720	Originally posted by mee Any chance of getting a 42" Low profile ceiling fan instead? Wow, you sure called it.

09-06-2012, 08:26 AM	#27
Docrwm Veteran Member Join Date: Sep 2010 Location: Somewhere in the Southern US Photos: Gallery \| Albums Posts: 12,285 Original Poster	Just refused delivery of, you guessed it, a 42" low profile ceiling fan. Now to deal with Overstock.....again.

09-06-2012, 01:50 PM	#29
Docrwm Veteran Member Join Date: Sep 2010 Location: Somewhere in the Southern US Photos: Gallery \| Albums Posts: 12,285 Original Poster	Originally posted by causey Yes, a 42" ceiling fan... And I signed for delivery before the concierge brought me the package... Sorry, I am on the phone with them as I type this waiting for an answer. So far the phone person seems to have a clue and is contacting the warehouse to see if someone can eyeball the 2 they list as in stock to make certain they are actually Pentax items and not more Hunter fans. -R

09-06-2012, 01:56 PM	#30
causey Veteran Member Join Date: Feb 2009 Location: Arlington, VA Photos: Albums Posts: 3,757	Originally posted by Docrwm Sorry, I am on the phone with them as I type this waiting for an answer. So far the phone person seems to have a clue and is contacting the warehouse to see if someone can eyeball the 2 they list as in stock to make certain they are actually Pentax items and not more Hunter fans. -R Might be the person I've just chatted with (Kayla)...