Originally posted by grahame Same story here. Got the camera in a box for k5ii+18-135 kit, but the box was opened, no lens inside, no manual, no serial cards. Camera was in a plastic bag but has a little dust on it. Can not find sign of usage though. Viewfinder is clean, although eyecup has dust on it. Camera still in "unset" situation, when powered on, requires set time....
Called overstock, same story again, promised contacting me again within 2 days, and will ship the 18-135 lens to me if they still have one.
If they can not find a 18-135 lens for me, they will accept return even I use the camera in the next few days. That is good, but I still pack the camera back and will wait for the lens.
Hope they will fulfill the order, which will make it a great deal.
But at least, their costumer service is good, I got a chance to talk to someone immediately, and return should be easy if I (we) have to, as we discussed a few days ago before putting the order.
How disappointing! I hope they can get you the lens. I'd be happy with them deducting $400 for the lens, but I know that won't happen.
I still think this was not an intended sale at a great price to move old stock to prepare for a forthcoming new model. I think, just like the 40 XS fiasco, Overstock screwed up and had the wrong price and/or wrong description. I hope they honor their mistake.
According to the tracking information, the box weighs 5 lbs, which is what some other suppliers are listing the shipping weight of the kit. I'm crossing my fingers as 5 lbs seems heavy for just the lens, accessories, and packing.
I would be grateful if someone could check their tracking information and see what the weight shows for the ones who only received the camera and no lens.
Mike