Originally posted by panoguy If you are in the US, please contact Ricoh Imaging (who are not the webstore, but the people who hired them):
Contact Us - RICOH Imaging
Everyone who has had unsatisfactory experiences with the "Pentax Webstore" should be letting Ricoh Imaging USA know about it. Otherwise these kind of threads will pop up every 6 months or so...
I'm in Mexico actually, but never had problems to buy anything from anywhere (even from China, Korea or Japan), but in the end, if Ricoh/Pentax hired them still is his webstore.... now waiting for a bargain 31mm on B&H or Adorama, or free, free is always better XD