Best price for a DA15 to Australia?

Spock · 09-04-2009, 09:14 AM

I have been trying to source a DA15 limited lens to buy - preferably from an Australian source - and I'm finding most sellers don't have this lens listed - or if they do, it's for an outrageous price.

Can anyone link me to a reputable seller (not too fussed it is outside of Australia) that won't charge me an arm and a leg? What is a good price for this lens anyway?

I'd also consider a used one - if anyone is selling.

Thanks in advance.

**Ash** · 09-04-2009, 09:33 AM

You may want to start a Wanted post for the DA 15 if you haven't already.
If you want to buy from someone who won't charge you crazy premiums for a good ltd lens, you're unlikely to find one in Australia.

Used would be tough to find (esp. outside this forum) as they're a recent release, but check out B&H and Adorama first. US vendors, I know, but have the stock and charge the right amount.

pop4 · 09-04-2009, 03:53 PM

Originally posted by Ash

Used would be tough to find (esp. outside this forum) as they're a recent release, but check out B&H and Adorama first. US vendors, I know, but have the stock and charge the right amount.

What Ash said. Most local brick and motar stores are, unfortunately, overpriced, while both B&H and Adorama are well known and well respected online stores.

Spock · 09-04-2009, 07:19 PM

Thanks. I ordered from Adorama.

The only annoying thing is although the website allowed me to choose the UPS international shipping option at US$53.30, when I went to checkout it defaulted to Fed Ex economy at US$70.80 and refused to let me change it to anything other than a more expensive option again. Grrr!
Oh, well no big deal - the price is still good.

Helen Oster · 09-06-2009, 04:42 AM

Originally posted by Spock

Thanks. I ordered from Adorama.

The only annoying thing is although the website allowed me to choose the UPS international shipping option at US$53.30, when I went to checkout it defaulted to Fed Ex economy at US$70.80 and refused to let me change it to anything other than a more expensive option again. Grrr!
Oh, well no big deal - the price is still good.

If you are thinking of ordering from Adorama again, please contact me first and I'll see what I can do to help.

Sincerely

Helen Oster
Adorama Camera Customer Service Ambassador

helen.oster@adoramacamera.com
Digital cameras, all other cameras and everything photographic from Adorama Camera

Spock · 09-09-2009, 09:22 AM

Originally posted by Helen Oster

If you are thinking of ordering from Adorama again, please contact me first and I'll see what I can do to help.

Sincerely

Helen Oster
Adorama Camera Customer Service Ambassador

helen.oster@adoramacamera.com
Digital cameras, all other cameras and everything photographic from Adorama Camera

Thank you, I'll do that.

Spock · 09-15-2009, 09:05 AM

I have been expecting my DA15 lens to arrive any day now and have just got this rather disappointing email from Adorama:

"Enclosed please find a copy of your order.Please advise a phisical (sic) address.Fed-ex does not serve this postal area.Once we have a phisical (sic) address we will ship it via ups.international."

(By way of explanation, I gave my PO Box as my postal address in the order info)

Now the annoying this is as I said earlier, is that Adorama's website allowed me to choose the UPS international shipping option at US$53.30 but when I went to checkout it defaulted to Fed Ex economy at US$70.80 and refused to let me change it to anything other than a more expensive option again.

Now Adorama plans to send the lens by UPS and their email makes no mention of a refund due to the fact that I paid for a more expensive postage option. Grrrr!

Helen Oster · 09-15-2009, 09:09 AM

Originally posted by Spock

I have been expecting my DA15 lens to arrive any day now and have just got this rather disappointing email from Adorama:

"Enclosed please find a copy of your order.Please advise a phisical (sic) address.Fed-ex does not serve this postal area.Once we have a phisical (sic) address we will ship it via ups.international."

(By way of explanation, I gave my PO Box as my postal address in the order info)

Now the annoying this is as I said earlier, is that Adorama's website allowed me to choose the UPS international shipping option at US$53.30 but when I went to checkout it defaulted to Fed Ex economy at US$70.80 and refused to let me change it to anything other than a more expensive option again.

Now Adorama plans to send the lens by UPS and their email makes no mention of a refund due to the fact that I paid for a more expensive postage option. Grrrr!

Did you actually receive a shipping confirmation email?

Sincerely

Helen Oster
Adorama Camera Customer Service Ambassador

helen.oster@adoramacamera.com
Digital cameras, all other cameras and everything photographic from Adorama Camera

Spock · 09-15-2009, 09:20 AM

Originally posted by Helen Oster

Did you actually receive a shipping confirmation email?

Sincerely

Helen Oster
Adorama Camera Customer Service Ambassador

helen.oster@adoramacamera.com
Digital cameras, all other cameras and everything photographic from Adorama Camera

Hi Helen,

Thanks for your prompt reply (via direct email) and action on this matter. I am so used to slow and poor service from international sellers that I am surprised and impressed by your fast and positive response.

I feel positive that this issue will be resolved quickly now.

Helen Oster · 09-15-2009, 09:23 AM

Originally posted by Spock

Hi Helen,

Thanks for your prompt reply (via direct email) and action on this matter. I am so used to slow and poor service from international sellers that I am surprised and impressed by your fast and positive response.

I feel positive that this issue will be resolved quickly now.

No worries; I'm on it!

Sincerely

Helen Oster
Adorama Camera Customer Service Ambassador

helen.oster@adoramacamera.com
Digital cameras, all other cameras and everything photographic from Adorama Camera

Spock · 09-16-2009, 02:04 AM

Update:

The shipping issue has been resolved and I received a part-refund on the shipping cost.

I am impressed with Adorama's customer service and look forward to receiving my DA15!

**Ash** · 09-16-2009, 03:01 AM

Great to hear some positive feedback from Adorama.
Another tick for the big US online stores.
Those guys know how to do good business... even internationally.

Helen Oster · 09-16-2009, 03:12 AM

Originally posted by Spock

Update:

The shipping issue has been resolved and I received a part-refund on the shipping cost.

I am impressed with Adorama's customer service and look forward to receiving my DA15!

Delighted to hear it!

Helen Oster
Adorama Camera Customer Service Ambassador

helen.oster@adoramacamera.com
Digital cameras, all other cameras and everything photographic from Adorama Camera

wwwmorrell · 09-16-2009, 06:47 AM

Originally posted by Helen Oster

Delighted to hear it!

Helen Oster
Adorama Camera Customer Service Ambassador

helen.oster@adoramacamera.com
Digital cameras, all other cameras and everything photographic from Adorama Camera

Damn, I wish I could get this kind of service from seller's here in Oz.

**blackcloudbrew** · 09-16-2009, 07:15 AM

Well, this has been a VERY interesting thread! I must say that over the past year and a half of spending some thousands of dollars in online buying, I've always had good service from Adorama and it has become the first place I look when I'm shopping.

09-04-2009, 09:14 AM	#1
Spock Pentaxian Join Date: Aug 2009 Location: Perth, Western Australia Photos: Albums Posts: 674	Best price for a DA15 to Australia? I have been trying to source a DA15 limited lens to buy - preferably from an Australian source - and I'm finding most sellers don't have this lens listed - or if they do, it's for an outrageous price. Can anyone link me to a reputable seller (not too fussed it is outside of Australia) that won't charge me an arm and a leg? What is a good price for this lens anyway? I'd also consider a used one - if anyone is selling. Thanks in advance.

09-06-2009, 04:42 AM	#5
Helen Oster Adorama Camera Representative Join Date: Dec 2007 Location: New York Posts: 550	Message from Helen, Adorama Camera Customer Service Ambassador Originally posted by Spock Thanks. I ordered from Adorama. The only annoying thing is although the website allowed me to choose the UPS international shipping option at US$53.30, when I went to checkout it defaulted to Fed Ex economy at US$70.80 and refused to let me change it to anything other than a more expensive option again. Grrr! Oh, well no big deal - the price is still good. If you are thinking of ordering from Adorama again, please contact me first and I'll see what I can do to help. Sincerely Helen Oster Adorama Camera Customer Service Ambassador helen.oster@adoramacamera.com Digital cameras, all other cameras and everything photographic from Adorama Camera

09-15-2009, 09:09 AM	#8
Helen Oster Adorama Camera Representative Join Date: Dec 2007 Location: New York Posts: 550	Message from Helen, Adorama Camera Customer Service Ambassador Originally posted by Spock I have been expecting my DA15 lens to arrive any day now and have just got this rather disappointing email from Adorama: "Enclosed please find a copy of your order.Please advise a phisical (sic) address.Fed-ex does not serve this postal area.Once we have a phisical (sic) address we will ship it via ups.international." (By way of explanation, I gave my PO Box as my postal address in the order info) Now the annoying this is as I said earlier, is that Adorama's website allowed me to choose the UPS international shipping option at US$53.30 but when I went to checkout it defaulted to Fed Ex economy at US$70.80 and refused to let me change it to anything other than a more expensive option again. Now Adorama plans to send the lens by UPS and their email makes no mention of a refund due to the fact that I paid for a more expensive postage option. Grrrr! Did you actually receive a shipping confirmation email? Sincerely Helen Oster Adorama Camera Customer Service Ambassador helen.oster@adoramacamera.com Digital cameras, all other cameras and everything photographic from Adorama Camera

09-15-2009, 09:23 AM	#10
Helen Oster Adorama Camera Representative Join Date: Dec 2007 Location: New York Posts: 550	Message from Helen, Adorama Camera Customer Service Ambassador Originally posted by Spock Hi Helen, Thanks for your prompt reply (via direct email) and action on this matter. I am so used to slow and poor service from international sellers that I am surprised and impressed by your fast and positive response. I feel positive that this issue will be resolved quickly now. No worries; I'm on it! Sincerely Helen Oster Adorama Camera Customer Service Ambassador helen.oster@adoramacamera.com Digital cameras, all other cameras and everything photographic from Adorama Camera

09-16-2009, 03:12 AM	#13
Helen Oster Adorama Camera Representative Join Date: Dec 2007 Location: New York Posts: 550	Message from Helen, Adorama Camera Customer Service Ambassador Originally posted by Spock Update: The shipping issue has been resolved and I received a part-refund on the shipping cost. I am impressed with Adorama's customer service and look forward to receiving my DA15! Delighted to hear it! Helen Oster Adorama Camera Customer Service Ambassador helen.oster@adoramacamera.com Digital cameras, all other cameras and everything photographic from Adorama Camera

09-04-2009, 09:33 AM	#2
Ash Loyal Site Supporter Join Date: Mar 2007 Location: Toowoomba, Queensland Photos: Gallery \| Albums Posts: 23,920	You may want to start a Wanted post for the DA 15 if you haven't already. If you want to buy from someone who won't charge you crazy premiums for a good ltd lens, you're unlikely to find one in Australia. Used would be tough to find (esp. outside this forum) as they're a recent release, but check out B&H and Adorama first. US vendors, I know, but have the stock and charge the right amount.

09-04-2009, 03:53 PM	#3
pop4 Veteran Member Join Date: Aug 2007 Location: YMML Photos: Gallery Posts: 1,879	Originally posted by Ash Used would be tough to find (esp. outside this forum) as they're a recent release, but check out B&H and Adorama first. US vendors, I know, but have the stock and charge the right amount. What Ash said. Most local brick and motar stores are, unfortunately, overpriced, while both B&H and Adorama are well known and well respected online stores.

09-04-2009, 07:19 PM	#4
Spock Pentaxian Join Date: Aug 2009 Location: Perth, Western Australia Photos: Albums Posts: 674 Original Poster	Thanks. I ordered from Adorama. The only annoying thing is although the website allowed me to choose the UPS international shipping option at US$53.30, when I went to checkout it defaulted to Fed Ex economy at US$70.80 and refused to let me change it to anything other than a more expensive option again. Grrr! Oh, well no big deal - the price is still good.

09-09-2009, 09:22 AM	#6
Spock Pentaxian Join Date: Aug 2009 Location: Perth, Western Australia Photos: Albums Posts: 674 Original Poster	Originally posted by Helen Oster If you are thinking of ordering from Adorama again, please contact me first and I'll see what I can do to help. Sincerely Helen Oster Adorama Camera Customer Service Ambassador helen.oster@adoramacamera.com Digital cameras, all other cameras and everything photographic from Adorama Camera Thank you, I'll do that.

09-15-2009, 09:05 AM	#7
Spock Pentaxian Join Date: Aug 2009 Location: Perth, Western Australia Photos: Albums Posts: 674 Original Poster	I have been expecting my DA15 lens to arrive any day now and have just got this rather disappointing email from Adorama: "Enclosed please find a copy of your order.Please advise a phisical (sic) address.Fed-ex does not serve this postal area.Once we have a phisical (sic) address we will ship it via ups.international." (By way of explanation, I gave my PO Box as my postal address in the order info) Now the annoying this is as I said earlier, is that Adorama's website allowed me to choose the UPS international shipping option at US$53.30 but when I went to checkout it defaulted to Fed Ex economy at US$70.80 and refused to let me change it to anything other than a more expensive option again. Now Adorama plans to send the lens by UPS and their email makes no mention of a refund due to the fact that I paid for a more expensive postage option. Grrrr!

09-15-2009, 09:20 AM	#9
Spock Pentaxian Join Date: Aug 2009 Location: Perth, Western Australia Photos: Albums Posts: 674 Original Poster	Originally posted by Helen Oster Did you actually receive a shipping confirmation email? Sincerely Helen Oster Adorama Camera Customer Service Ambassador helen.oster@adoramacamera.com Digital cameras, all other cameras and everything photographic from Adorama Camera Hi Helen, Thanks for your prompt reply (via direct email) and action on this matter. I am so used to slow and poor service from international sellers that I am surprised and impressed by your fast and positive response. I feel positive that this issue will be resolved quickly now.

09-16-2009, 02:04 AM	#11
Spock Pentaxian Join Date: Aug 2009 Location: Perth, Western Australia Photos: Albums Posts: 674 Original Poster	Update: The shipping issue has been resolved and I received a part-refund on the shipping cost. I am impressed with Adorama's customer service and look forward to receiving my DA15!

09-16-2009, 03:01 AM	#12
Ash Loyal Site Supporter Join Date: Mar 2007 Location: Toowoomba, Queensland Photos: Gallery \| Albums Posts: 23,920	Great to hear some positive feedback from Adorama. Another tick for the big US online stores. Those guys know how to do good business... even internationally.

09-16-2009, 06:47 AM	#14
wwwmorrell Veteran Member Join Date: Jan 2007 Location: Mount Buller, Australia Posts: 397	Originally posted by Helen Oster Delighted to hear it! Helen Oster Adorama Camera Customer Service Ambassador helen.oster@adoramacamera.com Digital cameras, all other cameras and everything photographic from Adorama Camera Damn, I wish I could get this kind of service from seller's here in Oz.

09-16-2009, 07:15 AM	#15
blackcloudbrew Loyal Site Supporter Join Date: Mar 2009 Location: Cotati, California USA Photos: Gallery \| Albums Posts: 4,460	Well, this has been a VERY interesting thread! I must say that over the past year and a half of spending some thousands of dollars in online buying, I've always had good service from Adorama and it has become the first place I look when I'm shopping.

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