Oh... Adorama...

flockofbirds · 01-06-2010, 03:49 PM

So, I bought a used M 28 F2.8 off of Adorama

It was listed with a Quality rating of D

D meaning Demo

here is what they say

D) Demo (Like New)
Like New with little or no signs of use.

Well it certainly is not like new.

First off, this (aperture lever?) when arrived was bent

it was where the red outline was, it is now looking normal after a tough mounting onto my camera

second, the aperture blades are sticky and oily

when pressing the DOF preview switch on my super program the blades lag unlike my M 50 1.4. More oil is visible in person.

I know it was used, but I paid extra for this "like new quality", and I feel a like i got shafted on the purchase. I thought when I ordered a used product from a reputable dealer with a set of guidelines for different levels of quality, i was safe, but I guess not. I ordered my M 50 1.4 from them at E+ quality, one step below D quality, and my M 50 is better in all quality, cosmetic, and mechanical.

I don't want this to seem like a topic for a rant, but yeah. Would it be easy for my to clean these blades myself, is it worthless to send it to get fixed because it would cost the same as the lens? Or should I tell Adorama to take it back (I don't know if they will considering its used)

pxpaulx · 01-06-2010, 04:15 PM

They will take it back, definitely not as described. I purchased a used DS body from them that ended up exhibiting some problems and had no problem with returning it to them a few years back.

stevebrot · 01-06-2010, 05:08 PM

Send it back! They will refund and also pay the return shipping.

Steve

flockofbirds · 01-06-2010, 05:15 PM

Good to hear, I just repackaged it and printed out my order form to stick in the box.
Thanks.

**germar** · 01-06-2010, 07:53 PM

I have grown to respect Adorama as far as a new product seller with a wide variety of items, but they are no KEH when it comes to accurately rating the condition of their used products. I've bought from them before and found myself underwhelmed when my "demo" or "excellent" grade gear arrived. Nope, it wasn't even close.

I have never attempted to return a used item that I was unhappy with, but I agree with the others on this thread that they would probably do the right thing and take it back. Like I said, I think Adorama is okay for most everything else.

But if you want good used lenses and stuff, go with KEH ... that is, if you can put up with their deathly slow web site!

Ratmagiclady · 01-06-2010, 08:03 PM

I don't know where anyone figured an M 28 was a 'demo' anyway. 'Demo' means, 'New stock opened only in the shop,' I'd be inclined to suspect an outright typo on that one.

**monochrome** · 01-06-2010, 08:12 PM

Thank you for buying from Adorama. I hope you referred to PF in your purchase as the site has a relationship with Adorama.

PM Helen Oster, Adorama Ambassador to PF and a Senior Member. She will help you resolve this issue.

Ratmagiclady · 01-06-2010, 08:13 PM

Originally posted by monochrome

Thank you for buying from Adorama. I hope you referred to PF in your purchase as the site has a relationship with Adorama.

PM Helen Oster, Adorama Ambassador to PF and a Senior Member. She will help you resolve this issue.

Hey, they always do make stuff right.

We like them.

pxpaulx · 01-06-2010, 08:55 PM

Originally posted by Ratmagiclady

I don't know where anyone figured an M 28 was a 'demo' anyway. 'Demo' means, 'New stock opened only in the shop,' I'd be inclined to suspect an outright typo on that one.

Haha, yeah I was thinking an old M series lens was probably graded by a new employee who thought it was a D...on a grade school rating scale (i.e. a-b-c-D)

heliphoto · 01-06-2010, 09:14 PM

Originally posted by monochrome

Thank you for buying from Adorama. I hope you referred to PF in your purchase as the site has a relationship with Adorama.

PM Helen Oster, Adorama Ambassador to PF and a Senior Member. She will help you resolve this issue.

Heh, I just emailed her after a quick scan to see if she was already in the thread - I missed your post though

...

For the OP, my prediction is that Adorama will make it right and you will be satisfied (I've seen it happen before

).

**Ash** · 01-06-2010, 09:25 PM

Don't worry, this issue should be satisfactorily settled for you - must have been a misprint or mispackage. Let's hear from you the outcome of this transaction.

flockofbirds · 01-06-2010, 10:00 PM

Yep I put a note in the box explaining the issues with the lens, and will be sending it back tomorrow, will let you guys know how it goes once i get word from them.

**monochrome** · 01-06-2010, 10:11 PM

Uhm, RML, I like them, too. Helen helped me extensively with my K10D in 2007. Was I unclear in my suggestion?

Originally posted by Ratmagiclady

Hey, they always do make stuff right.

We like them.

flockofbirds · 01-06-2010, 10:55 PM

I've got nothing against Adorama, I have been very happy with them so far with my purchases.

Damn Brit · 01-06-2010, 10:58 PM

Moving to Everything Else as the lens is incidental to the thread.

01-06-2010, 03:49 PM	#1
flockofbirds Senior Member Join Date: Aug 2009 Location: Oregon, USA Photos: Gallery Posts: 178	Oh... Adorama... So, I bought a used M 28 F2.8 off of Adorama It was listed with a Quality rating of D D meaning Demo here is what they say D) Demo (Like New) Like New with little or no signs of use. Well it certainly is not like new. First off, this (aperture lever?) when arrived was bent it was where the red outline was, it is now looking normal after a tough mounting onto my camera second, the aperture blades are sticky and oily when pressing the DOF preview switch on my super program the blades lag unlike my M 50 1.4. More oil is visible in person. I know it was used, but I paid extra for this "like new quality", and I feel a like i got shafted on the purchase. I thought when I ordered a used product from a reputable dealer with a set of guidelines for different levels of quality, i was safe, but I guess not. I ordered my M 50 1.4 from them at E+ quality, one step below D quality, and my M 50 is better in all quality, cosmetic, and mechanical. I don't want this to seem like a topic for a rant, but yeah. Would it be easy for my to clean these blades myself, is it worthless to send it to get fixed because it would cost the same as the lens? Or should I tell Adorama to take it back (I don't know if they will considering its used)

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01-06-2010, 04:15 PM	#2
pxpaulx Veteran Member Join Date: May 2009 Location: Twin Cities, MN Posts: 2,867	They will take it back, definitely not as described. I purchased a used DS body from them that ended up exhibiting some problems and had no problem with returning it to them a few years back.

01-06-2010, 05:08 PM	#3
stevebrot Otis Memorial Pentaxian Join Date: Mar 2007 Location: Vancouver (USA) Photos: Gallery \| Albums Posts: 42,007	Send it back! They will refund and also pay the return shipping. Steve

01-06-2010, 05:15 PM	#4
flockofbirds Senior Member Join Date: Aug 2009 Location: Oregon, USA Photos: Gallery Posts: 178 Original Poster	Good to hear, I just repackaged it and printed out my order form to stick in the box. Thanks.

01-06-2010, 07:53 PM	#5
germar Site Supporter Join Date: Apr 2007 Location: North Palm Beach, Florida Photos: Gallery Posts: 728	I have grown to respect Adorama as far as a new product seller with a wide variety of items, but they are no KEH when it comes to accurately rating the condition of their used products. I've bought from them before and found myself underwhelmed when my "demo" or "excellent" grade gear arrived. Nope, it wasn't even close. I have never attempted to return a used item that I was unhappy with, but I agree with the others on this thread that they would probably do the right thing and take it back. Like I said, I think Adorama is okay for most everything else. But if you want good used lenses and stuff, go with KEH ... that is, if you can put up with their deathly slow web site!

01-06-2010, 08:03 PM	#6
Ratmagiclady Veteran Member Join Date: Nov 2008 Location: GA Photos: Gallery \| Albums Posts: 13,563	I don't know where anyone figured an M 28 was a 'demo' anyway. 'Demo' means, 'New stock opened only in the shop,' I'd be inclined to suspect an outright typo on that one.

01-06-2010, 08:12 PM	#7
monochrome Loyal Site Supporter Join Date: Mar 2008 Location: Working From Home Photos: Gallery \| Albums Posts: 26,276	Thank you for buying from Adorama. I hope you referred to PF in your purchase as the site has a relationship with Adorama. PM Helen Oster, Adorama Ambassador to PF and a Senior Member. She will help you resolve this issue.

01-06-2010, 08:13 PM	#8
Ratmagiclady Veteran Member Join Date: Nov 2008 Location: GA Photos: Gallery \| Albums Posts: 13,563	Originally posted by monochrome Thank you for buying from Adorama. I hope you referred to PF in your purchase as the site has a relationship with Adorama. PM Helen Oster, Adorama Ambassador to PF and a Senior Member. She will help you resolve this issue. Hey, they always do make stuff right. We like them.

01-06-2010, 08:55 PM	#9
pxpaulx Veteran Member Join Date: May 2009 Location: Twin Cities, MN Posts: 2,867	Originally posted by Ratmagiclady I don't know where anyone figured an M 28 was a 'demo' anyway. 'Demo' means, 'New stock opened only in the shop,' I'd be inclined to suspect an outright typo on that one. Haha, yeah I was thinking an old M series lens was probably graded by a new employee who thought it was a D...on a grade school rating scale (i.e. a-b-c-D)

01-06-2010, 09:14 PM	#10
heliphoto Veteran Member Join Date: May 2008 Location: Region 5 Photos: Gallery Posts: 2,539	Originally posted by monochrome Thank you for buying from Adorama. I hope you referred to PF in your purchase as the site has a relationship with Adorama. PM Helen Oster, Adorama Ambassador to PF and a Senior Member. She will help you resolve this issue. Heh, I just emailed her after a quick scan to see if she was already in the thread - I missed your post though ... For the OP, my prediction is that Adorama will make it right and you will be satisfied (I've seen it happen before ).

01-06-2010, 09:25 PM	#11
Ash Loyal Site Supporter Join Date: Mar 2007 Location: Toowoomba, Queensland Photos: Gallery \| Albums Posts: 23,920	Don't worry, this issue should be satisfactorily settled for you - must have been a misprint or mispackage. Let's hear from you the outcome of this transaction.

01-06-2010, 10:00 PM	#12
flockofbirds Senior Member Join Date: Aug 2009 Location: Oregon, USA Photos: Gallery Posts: 178 Original Poster	Yep I put a note in the box explaining the issues with the lens, and will be sending it back tomorrow, will let you guys know how it goes once i get word from them.

01-06-2010, 10:11 PM	#13
monochrome Loyal Site Supporter Join Date: Mar 2008 Location: Working From Home Photos: Gallery \| Albums Posts: 26,276	Uhm, RML, I like them, too. Helen helped me extensively with my K10D in 2007. Was I unclear in my suggestion? Originally posted by Ratmagiclady Hey, they always do make stuff right. We like them.

01-06-2010, 10:55 PM	#14
flockofbirds Senior Member Join Date: Aug 2009 Location: Oregon, USA Photos: Gallery Posts: 178 Original Poster	I've got nothing against Adorama, I have been very happy with them so far with my purchases.

01-06-2010, 10:58 PM	#15
Damn Brit Guest	Moving to Everything Else as the lens is incidental to the thread.