As I have posted here, I am looking to get a -3 diopter Viewfinder Adapter M for my K-x.
I first wrote to the Pentax USA Online Store. Their response was that they had no idea what I was talking about and referred me to Pentax USA's Customer Support online query page.
Took them 3 days to respond.
So, I wrote to Pentax USA's CS department via their online page as directed. Again 3 days later I got a response, which I have copied verbatim below:
_________________________________
Thank you for contacting Pentax.
Several of the K-x accessories listed in the manual, including the viewfinder diopter adapter M, are not available from Pentax in the US. These accessories are probably only sold by Pentax in Japan.
If you are in need of further assistance, please respond to this email or call our technical support center at
800-877-0155.
Sincerely,
Randall S.
Pentax Imaging Technical Support
____________________________________________
So, WTF?
I am less annoyed with B&H's responses here after getting these responses (non-responses?) from Pentax USA.
The weirdest part is that a forum member has told me that he has been able to secure this item from Pentax Canada's parts department directly.
Is this just another instance of Pentax USA being lame?
Has anyone been able to secure items directly from Pentax in Japan?
Thanks.
Last edited by Docrwm; 06-14-2011 at 10:48 AM.