A10 Start Error

RedCoat999 · 09-29-2008, 05:44 AM

My A10 will start-up momentarily to the initial screen and then shut off. I have tried a new battery with no success. I have seen a few posts on the internet with Pentax P&S cameras with this same issue with no resolution.

Any ideas?

Thanks

**barondla** · 10-02-2008, 05:46 AM

Bummer! See this on a lot of cameras (not just Pentax). There are some things you can check/try. Guessing that you don't want to pay to have it repaired or that its not in warranty?
1. Has camera been banged or dropped on fragile retracting lens? More P&S get taken out this way than any other way. Sounds like camera is turning on, trying to extend lens, and it sensee or encounters a problem so it shuts down to do no more damage. Does the lens ever extend (even for a second or two)? If it extending does the lens look straight (not leaning to one side)? If its crooked it is damaged. Have actually fixed a couple of these by grabbing lens and gently bending it to be straight. Will usually make a popping sound like a socket going back into place. Don't try this if camera is in warranty! Let them do it.
2. If lens isn't extending at all try helping it by pulling out on lens. Ususlly you can push a pic or paper clip under edge of lens hole and pull out gently while turning camera on. Very gently here.

3. You could also try leaving batts out for a week so camera will do a reset/reboot. Last camera I did this with was a Canon. The commonly used 48 hours wasn't long enough for it to lose its memory (actually 3 days wasn't either).

4. Will camera turn on & stay in playback mode? If so you may be able to use cameras reset. Have there been any firmware up dates for your model? If it works in playback you might be able to load that. May be the brain is having hiccups.

Hope some of this works for you. I recently bought Pentax Optio Z10 because the lens stays in the camera. No extension. More durable.

thanks
barondla
Check out POINT & SHOOT CONTEST #11 WINNERS in P&S forum. Enter #12.

RedCoat999 · 10-02-2008, 06:32 AM

Thanks for the ideas. The lens does not try to come out, so I will try 'helping' it out and also the leave the battery out idea.
Camera is out of warranty or course. If all else fails I will try the 'free' Pentax quote for repair.
Thanks

RedCoat999 · 10-03-2008, 04:39 AM

OK, so I tried helping the lens come out - nothing,

tried upgrading the software. It let me do that, but no change.

When plugged into the computer it seems to react normally and stay on, except the drive does not show up.

So, I took the battery out and will see again in 1 week.

**barondla** · 10-03-2008, 07:32 AM

Not looking good. Hope the battery trick works. May have to go to Pentax for repair

.
thanks
barondla

lequynorm · 10-03-2008, 10:39 AM

Just for sure, is there a memory card in the camera??

RedCoat999 · 10-03-2008, 11:34 AM

Originally posted by lequynorm

Just for sure, is there a memory card in the camera??

Done everything with and without one to be sure.
Thanks

10-03-2008, 07:32 AM	#5
barondla Site Supporter Join Date: Sep 2006 Location: midwest, United States Photos: Gallery \| Albums Posts: 5,714	Not looking good. Hope the battery trick works. May have to go to Pentax for repair. thanks barondla

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09-29-2008, 05:44 AM	#1
RedCoat999 New Member Join Date: Sep 2008 Location: Avon, OH Photos: Gallery Posts: 7	A10 Start Error My A10 will start-up momentarily to the initial screen and then shut off. I have tried a new battery with no success. I have seen a few posts on the internet with Pentax P&S cameras with this same issue with no resolution. Any ideas? Thanks

10-02-2008, 05:46 AM	#2
barondla Site Supporter Join Date: Sep 2006 Location: midwest, United States Photos: Gallery \| Albums Posts: 5,714	Bummer! See this on a lot of cameras (not just Pentax). There are some things you can check/try. Guessing that you don't want to pay to have it repaired or that its not in warranty? 1. Has camera been banged or dropped on fragile retracting lens? More P&S get taken out this way than any other way. Sounds like camera is turning on, trying to extend lens, and it sensee or encounters a problem so it shuts down to do no more damage. Does the lens ever extend (even for a second or two)? If it extending does the lens look straight (not leaning to one side)? If its crooked it is damaged. Have actually fixed a couple of these by grabbing lens and gently bending it to be straight. Will usually make a popping sound like a socket going back into place. Don't try this if camera is in warranty! Let them do it. 2. If lens isn't extending at all try helping it by pulling out on lens. Ususlly you can push a pic or paper clip under edge of lens hole and pull out gently while turning camera on. Very gently here. 3. You could also try leaving batts out for a week so camera will do a reset/reboot. Last camera I did this with was a Canon. The commonly used 48 hours wasn't long enough for it to lose its memory (actually 3 days wasn't either). 4. Will camera turn on & stay in playback mode? If so you may be able to use cameras reset. Have there been any firmware up dates for your model? If it works in playback you might be able to load that. May be the brain is having hiccups. Hope some of this works for you. I recently bought Pentax Optio Z10 because the lens stays in the camera. No extension. More durable. thanks barondla Check out POINT & SHOOT CONTEST #11 WINNERS in P&S forum. Enter #12.

10-02-2008, 06:32 AM	#3
RedCoat999 New Member Join Date: Sep 2008 Location: Avon, OH Photos: Gallery Posts: 7 Original Poster	Thanks for the ideas. The lens does not try to come out, so I will try 'helping' it out and also the leave the battery out idea. Camera is out of warranty or course. If all else fails I will try the 'free' Pentax quote for repair. Thanks

10-03-2008, 04:39 AM	#4
RedCoat999 New Member Join Date: Sep 2008 Location: Avon, OH Photos: Gallery Posts: 7 Original Poster	OK, so I tried helping the lens come out - nothing, tried upgrading the software. It let me do that, but no change. When plugged into the computer it seems to react normally and stay on, except the drive does not show up. So, I took the battery out and will see again in 1 week.

10-03-2008, 10:39 AM	#6
lequynorm Forum Member Join Date: Jan 2007 Location: Quebec Photos: Gallery Posts: 76	Just for sure, is there a memory card in the camera??

10-03-2008, 11:34 AM	#7
RedCoat999 New Member Join Date: Sep 2008 Location: Avon, OH Photos: Gallery Posts: 7 Original Poster	Originally posted by lequynorm Just for sure, is there a memory card in the camera?? Done everything with and without one to be sure. Thanks

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