Needing some MAJOR help ... lightroom importing error. =(

IsabelleRibeiro · 07-30-2009, 05:56 PM

So today I took about 370 photos on a photoshoot.
I arrived home, and immediately started importing from my memory card into Lightroom, as usual.
As the import reached its end, the last 57 files suddenly made a window pop up and say 'lightroom files unsupported or damaged'.

These are all PEF taken with my K-7.

Why would it import the majority of the photos, but not the last 57?
These are very important files and I'm kinda freaking out.

(When putting the memory card back into the camera, I am able to see every single one of these files, zoom into them, read their info, etc... they seem to be fine!)

I appreciate any advice.

I am using Lightroom 2.4 and it shows to be up to date. I have tried manually importing them to the computer and then opening them on LR, but no change.
Also, kill me, but my copy of Photoshop CS3 is not legit and does not have RAW support (I use Lightroom 99% of the time). So they won't open there either.

edit: Something else I tried: I converted the RAW files to JPG *in camera*. Then, when accessing the memory card in the computer, the folders with the new JPGs were all illegible characters and I was not able to open them..

edit: DNG Converter: So it seems the DNG converter does not even let me select the files to convert them to DNG

FINAL EDIT

I used a USB card reader and it WORKED!
I had been using the built-in memory card reader inside my laptop... I never thought it could corrupt some files and not others...
I'm so relieved right now I want to cry.

THANKS everyone. In less than 3 hours from posting this thread everyone came forward and I was able to find a solution. I love the internet and the awesome Pentaxians using it ;_:

<3 Thanks again!!

It might be good to keep this thread in case anyone else has the same issue.

Last edited by IsabelleRibeiro; 07-30-2009 at 07:53 PM. Reason: issue SOLVED!

captmacq · 07-30-2009, 06:33 PM

1 dose light room suport the k7 yet?
2 try moving the files to your hard drive manualy then import.
3 dose the software that came with your k7 work with the files?

IsabelleRibeiro · 07-30-2009, 06:34 PM

1) Yes, all 200 something other files opened except for the last ones
2) done, no change
3) will install it right now and check, never used the software! thanks

**Lowell Goudge** · 07-30-2009, 06:40 PM

I have a compatability problem with Corel PSP X2 where it is not yet ready for K2 PEF files and it is having problems with DNG. I downloaded Adobe DNG COnverter, and discovered that if you have it batch process PEF files, it converts them into readable DNG files.

As it does this it writes a new file to the disk, so you will still have the PEF files in tact.

Youo might want to give this a try also, since it lets you process them in the normal work flow after

IsabelleRibeiro · 07-30-2009, 06:54 PM

I can't figure out where to download the DNG converter... is it a free software?

**Lowell Goudge** · 07-30-2009, 07:07 PM

Originally posted by IsabelleRibeiro

I can't figure out where to download the DNG converter... is it a free software?

try this link,

Adobe - Digital Negative (DNG)

and look on the right side for the option to download for either windows or Mac.

its a free download

IsabelleRibeiro · 07-30-2009, 07:19 PM

ok so the Pentax software does not open the files. They show as broken, and when I try to open them it freezes the software.
I'm just so confused because I can still see the files when looking at them in camera... it's like they still exist but I can't touch them

IsabelleRibeiro · 07-30-2009, 07:19 PM

thanks Lowell I am downloading right now

IsabelleRibeiro · 07-30-2009, 07:30 PM

So it seems the DNG converter does not even let me select the files to convert them to DNG

**Lowell Goudge** · 07-30-2009, 07:40 PM

maybe your memory card is damaged.

Thant's all I can think of.

Did you try the other PEF files with the DNG converter to see that it worked.

Also, what type of card are yoou using and what type of reader.

YOu might have a problem with the card and reader if the card is an SD HC card. Not all SD card readers read SD HC cards

Venturi · 07-30-2009, 07:40 PM

It sounds to me like one of 2 things happened:
1. There's a problem on the SD card.
2. There's a problem with the camera's card reader/writer.

Can you copy the files from the card onto your hard drive using a USB reader?

IsabelleRibeiro · 07-30-2009, 07:52 PM

Venturi
YES. I used a USB card reader... and it WORKED!
I had been using the built-in memory card reader inside my laptop... I never thought it could corrupt some files and not others...
I'm so relieved right now I want to cry.

THANKS everyone. In less than 3 hours from posting this thread everyone came forward and I was able to find a solution. I love the internet and the awesome Pentaxians using it ;_:

<3 Thanks again!!

Labuzan · 07-31-2009, 02:16 AM

Hi Isabelle,
It is not a LR or PEF/DNG problem.

- Did you have formatted SD Card with K7 before shooting ?
- Did you try importing with USB cord ?
- In Windows, and USB connection, try to copy/paste in a directory and test

Regards.

**Lowell Goudge** · 07-31-2009, 05:51 AM

Originally posted by IsabelleRibeiro

Venturi
YES. I used a USB card reader... and it WORKED!
I had been using the built-in memory card reader inside my laptop... I never thought it could corrupt some files and not others...
I'm so relieved right now I want to cry.

THANKS everyone. In less than 3 hours from posting this thread everyone came forward and I was able to find a solution. I love the internet and the awesome Pentaxians using it ;_:

<3 Thanks again!!

Isabelle

Just a quick observation.

Many SD card readers installed in laptops and other devices may not be upgraedable to an SDHC card which, based on the number of shots you had in PEF, indicates.

that is why the USB reader worked. I know- trust me on this, my Dell PDA, my photo vault, and my HP all in 1 printer all have SD slots, and none of these are upgradable to use SDHC cards. They all report read errors.

If the one on your laptop is giving problems there may be a firmware upgrade or driver upgrade for it to read the SDHC card. Check on the manufacturer's website.

IsabelleRibeiro · 08-01-2009, 01:55 PM

Originally posted by Lowell Goudge

Isabelle

Just a quick observation.

Many SD card readers installed in laptops and other devices may not be upgraedable to an SDHC card which, based on the number of shots you had in PEF, indicates.

that is why the USB reader worked. I know- trust me on this, my Dell PDA, my photo vault, and my HP all in 1 printer all have SD slots, and none of these are upgradable to use SDHC cards. They all report read errors.

If the one on your laptop is giving problems there may be a firmware upgrade or driver upgrade for it to read the SDHC card. Check on the manufacturer's website.

Lowell,

Thanks I will look into a driver upgrade. I just though it was odd because I've been using this memory card for a long time (and always reading it through the laptop reader), and this is the first time something like this happened.

07-30-2009, 05:56 PM	#1
IsabelleRibeiro Junior Member Join Date: May 2009 Location: Orlando, FL Photos: Gallery Posts: 26	Lightroom importing error-> ISSUE SOLVED! Thanks! So today I took about 370 photos on a photoshoot. I arrived home, and immediately started importing from my memory card into Lightroom, as usual. As the import reached its end, the last 57 files suddenly made a window pop up and say 'lightroom files unsupported or damaged'. These are all PEF taken with my K-7. Why would it import the majority of the photos, but not the last 57? These are very important files and I'm kinda freaking out. (When putting the memory card back into the camera, I am able to see every single one of these files, zoom into them, read their info, etc... they seem to be fine!) I appreciate any advice. I am using Lightroom 2.4 and it shows to be up to date. I have tried manually importing them to the computer and then opening them on LR, but no change. Also, kill me, but my copy of Photoshop CS3 is not legit and does not have RAW support (I use Lightroom 99% of the time). So they won't open there either. edit: Something else I tried: I converted the RAW files to JPG in camera. Then, when accessing the memory card in the computer, the folders with the new JPGs were all illegible characters and I was not able to open them.. edit: DNG Converter: So it seems the DNG converter does not even let me select the files to convert them to DNG FINAL EDIT I used a USB card reader and it WORKED! I had been using the built-in memory card reader inside my laptop... I never thought it could corrupt some files and not others... I'm so relieved right now I want to cry. THANKS everyone. In less than 3 hours from posting this thread everyone came forward and I was able to find a solution. I love the internet and the awesome Pentaxians using it ;_: <3 Thanks again!! It might be good to keep this thread in case anyone else has the same issue. Last edited by IsabelleRibeiro; 07-30-2009 at 07:53 PM. Reason: issue SOLVED!

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07-30-2009, 06:33 PM	#2
captmacq Senior Member Join Date: Jul 2009 Location: fort worth tx Photos: Gallery Posts: 107	1 dose light room suport the k7 yet? 2 try moving the files to your hard drive manualy then import. 3 dose the software that came with your k7 work with the files?

07-30-2009, 06:34 PM	#3
IsabelleRibeiro Junior Member Join Date: May 2009 Location: Orlando, FL Photos: Gallery Posts: 26 Original Poster	1) Yes, all 200 something other files opened except for the last ones 2) done, no change 3) will install it right now and check, never used the software! thanks

07-30-2009, 06:40 PM	#4
Lowell Goudge Site Supporter Join Date: Jan 2007 Location: Toronto Photos: Gallery \| Albums Posts: 17,888	I have a compatability problem with Corel PSP X2 where it is not yet ready for K2 PEF files and it is having problems with DNG. I downloaded Adobe DNG COnverter, and discovered that if you have it batch process PEF files, it converts them into readable DNG files. As it does this it writes a new file to the disk, so you will still have the PEF files in tact. Youo might want to give this a try also, since it lets you process them in the normal work flow after

07-30-2009, 06:54 PM	#5
IsabelleRibeiro Junior Member Join Date: May 2009 Location: Orlando, FL Photos: Gallery Posts: 26 Original Poster	I can't figure out where to download the DNG converter... is it a free software?

07-30-2009, 07:07 PM	#6
Lowell Goudge Site Supporter Join Date: Jan 2007 Location: Toronto Photos: Gallery \| Albums Posts: 17,888	Originally posted by IsabelleRibeiro I can't figure out where to download the DNG converter... is it a free software? try this link, Adobe - Digital Negative (DNG) and look on the right side for the option to download for either windows or Mac. its a free download

07-30-2009, 07:19 PM	#7
IsabelleRibeiro Junior Member Join Date: May 2009 Location: Orlando, FL Photos: Gallery Posts: 26 Original Poster	ok so the Pentax software does not open the files. They show as broken, and when I try to open them it freezes the software. I'm just so confused because I can still see the files when looking at them in camera... it's like they still exist but I can't touch them

07-30-2009, 07:30 PM	#9
IsabelleRibeiro Junior Member Join Date: May 2009 Location: Orlando, FL Photos: Gallery Posts: 26 Original Poster	So it seems the DNG converter does not even let me select the files to convert them to DNG

07-30-2009, 07:40 PM	#10
Lowell Goudge Site Supporter Join Date: Jan 2007 Location: Toronto Photos: Gallery \| Albums Posts: 17,888	maybe your memory card is damaged. Thant's all I can think of. Did you try the other PEF files with the DNG converter to see that it worked. Also, what type of card are yoou using and what type of reader. YOu might have a problem with the card and reader if the card is an SD HC card. Not all SD card readers read SD HC cards

07-30-2009, 07:40 PM	#11
Venturi Veteran Member Join Date: Mar 2008 Location: Tulsa, OK Photos: Gallery Posts: 2,636	It sounds to me like one of 2 things happened: 1. There's a problem on the SD card. 2. There's a problem with the camera's card reader/writer. Can you copy the files from the card onto your hard drive using a USB reader?

07-30-2009, 07:52 PM	#12
IsabelleRibeiro Junior Member Join Date: May 2009 Location: Orlando, FL Photos: Gallery Posts: 26 Original Poster	Venturi YES. I used a USB card reader... and it WORKED! I had been using the built-in memory card reader inside my laptop... I never thought it could corrupt some files and not others... I'm so relieved right now I want to cry. THANKS everyone. In less than 3 hours from posting this thread everyone came forward and I was able to find a solution. I love the internet and the awesome Pentaxians using it ;_: <3 Thanks again!!

07-31-2009, 02:16 AM	#13
Labuzan New Member Join Date: Jul 2009 Location: LE PECQ (Close to Paris France) Posts: 17	Hi Isabelle, It is not a LR or PEF/DNG problem. - Did you have formatted SD Card with K7 before shooting ? - Did you try importing with USB cord ? - In Windows, and USB connection, try to copy/paste in a directory and test Regards.

07-31-2009, 05:51 AM	#14
Lowell Goudge Site Supporter Join Date: Jan 2007 Location: Toronto Photos: Gallery \| Albums Posts: 17,888	Originally posted by IsabelleRibeiro Venturi YES. I used a USB card reader... and it WORKED! I had been using the built-in memory card reader inside my laptop... I never thought it could corrupt some files and not others... I'm so relieved right now I want to cry. THANKS everyone. In less than 3 hours from posting this thread everyone came forward and I was able to find a solution. I love the internet and the awesome Pentaxians using it ;_: <3 Thanks again!! Isabelle Just a quick observation. Many SD card readers installed in laptops and other devices may not be upgraedable to an SDHC card which, based on the number of shots you had in PEF, indicates. that is why the USB reader worked. I know- trust me on this, my Dell PDA, my photo vault, and my HP all in 1 printer all have SD slots, and none of these are upgradable to use SDHC cards. They all report read errors. If the one on your laptop is giving problems there may be a firmware upgrade or driver upgrade for it to read the SDHC card. Check on the manufacturer's website.

08-01-2009, 01:55 PM	#15
IsabelleRibeiro Junior Member Join Date: May 2009 Location: Orlando, FL Photos: Gallery Posts: 26 Original Poster	Originally posted by Lowell Goudge Isabelle Just a quick observation. Many SD card readers installed in laptops and other devices may not be upgraedable to an SDHC card which, based on the number of shots you had in PEF, indicates. that is why the USB reader worked. I know- trust me on this, my Dell PDA, my photo vault, and my HP all in 1 printer all have SD slots, and none of these are upgradable to use SDHC cards. They all report read errors. If the one on your laptop is giving problems there may be a firmware upgrade or driver upgrade for it to read the SDHC card. Check on the manufacturer's website. Lowell, Thanks I will look into a driver upgrade. I just though it was odd because I've been using this memory card for a long time (and always reading it through the laptop reader), and this is the first time something like this happened.