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Forum: Pentax DSLR Discussion 06-04-2007, 03:08 PM  
Flash is totally stuck in hotshoe...
Posted By Rick
Replies: 42
Views: 26,333
Interesting...

Just in our (relatively) small group, the number of people who are having a problem with this pin hanging up. I spoke with Pentax customer service about this a couple of days ago, while calling on another matter. Their response was to say, almost verbatim: "Yeah, we've heard of that happening, but those people are amateurs who really haven't taken the time to learn how to operate their equipment."

I have so many problems with that attitude that I don't quite know where to start. Should it matter if it's an "amateur" or not? And why wouldn't you want to know more about an apparent trend developing involving some of your equipment, rather than dismissing it as "amateurs"?

Anyways, this was only one customer service individual, but if he is representative of Pentax's attitude towards this, it hardly inspires confidence...
Forum: Pentax DSLR Discussion 05-12-2007, 06:58 PM  
Flash is totally stuck in hotshoe...
Posted By Rick
Replies: 42
Views: 26,333
Slugtaco, add my name to the list of K10D owners who find the 540 to be a VERY tight fit. I have to patiently wiggle it into the hotshoe, and then equally as patiently wiggle it out.

I have pondered using a miniscule amount of some plastics-friendly lube, but for now have settled for seeing if the flash-shoe will eventually wear in with each other.

Given that everyone seems to report the fit as being very tight, and being as the 360/540 flashes have the tensioning ring, it seems kind of crazy to have them that tight.
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