Forgot Password
Pentax Camera Forums Home
 
Log in or register to remove ads.

Showing results 1 to 5 of 5 Search:
Forum: Post Your Photos! 08-06-2020, 01:47 PM  
Nature Great Sand Dunes National Park, COLORADO.
Posted By soundn8
Replies: 5
Views: 598
Great shot! I was actually just at the dunes a couple days ago to photograph a friend's elopement. I had a chance to explore a bit and take a few shots before they arrived. K-1 and either DFA 50 or DFA 70-210. I rented both for the weekend to try them out and was blown away by the 50 but found the 70-210 very useful very good in certain situations.
Forum: Photographic Industry and Professionals 06-29-2019, 07:07 AM  
Adorama re-selling defective gear?
Posted By soundn8
Replies: 39
Views: 4,875
Well, I'm happy to say that the replacement 20-40 arrived yesterday. So my experience was that I ordered the lens (new, not used) from Adorama on April 24th and the autofocus on the lens I received didn't work. Additionally it had fingerprints on the glass, the packaging was damaged, and it was missing the lens bag and manual. I was quite impressed with the image quality as a walkaround lens with KP but obviously I wanted a functional lens so I set up a replacement with Adorama. Several weeks passed and they had returned the same lens, same damaged packaging, same issues. That's when I originally posted here. Now that another week has passed I received the new lens which they said came straight from the manufacturer since they were backordered for a while in May. This is when I realized that the lens was supposed to come with a bag and manual (I had previously just assumed that Pentax wasn't including the lens case and manual as a cost cutting measure). I'm pleased to report the autofocus works well. So all is resolved after a couple months and a few tries. I will say that Adorama had pretty good customer service and they were very apologetic when I explained to them that the second time around they just resent the lens I had just returned. All in all I'm pleased with the resolution, and it's been interesting reading accounts from other people as well.
Forum: Photographic Industry and Professionals 06-19-2019, 09:41 AM  
Adorama re-selling defective gear?
Posted By soundn8
Replies: 39
Views: 4,875
I get that a lot of folks on here love Adorama and perhaps even consider them to be a legitimate company, but I'm wondering if anyone else has experienced something like this:

I purchased a Pentax KP and DA20-40 lens in April as a travel camera opposite our K-1, which we love. We used the 20-40 for 3 days and it turned out that the AF was defective. Doesn't work at all. I returned the lens for a refund, and instead Adorama sent a "new" lens. However:

Adorama sent the exact same defective lens that I had just sent them. Not a different defective lens but literally the same copy that I just had. Doesn't this mean that all returned lenses just end up in their sales inventory again? Doesn't this mean they don't take defective gear seriously? These were the questions that I immediately had.

So I called them and the person on the phone was great and allowed a second return for a new lens. But the same person didn't seem at all surprised that I had been sent the same defective item that I had just returned. (Literally, it must have shown up and been unpackaged, placed on their shelf, and then sent back to me, with no testing or concern whatsoever. Lens was gone for less than 10 days total, including shipping time.)

So my question is, for those that know more about this than me, is this a common thing? Where can I go in 2019 to purchase new & unused if not directly form an authorized seller?

Thanks for your input,
Nate

UPDATE 6/29/2019: Well, I'm happy to say that the replacement 20-40 arrived yesterday. So my experience was that I ordered the lens (new, not used) from Adorama on April 24th and the autofocus on the lens I received didn't work. Additionally it had fingerprints on the glass, the packaging was damaged, and it was missing the lens bag and manual. I was quite impressed with the image quality as a walkaround lens with KP but obviously I wanted a functional lens so I set up a replacement with Adorama. Several weeks passed and they had returned the same lens, same damaged packaging, same issues. That's when I originally posted here. Now that another week has passed I received the new lens which they said came straight from the manufacturer since they were backordered for a while in May. This is when I realized that the lens was supposed to come with a bag and manual (I had previously just assumed that Pentax wasn't including the lens case and manual as a cost cutting measure). I'm pleased to report the autofocus works well. So all is resolved after a couple months and a few tries. I will say that Adorama had pretty good customer service and they were very apologetic when I explained to them that the second time around they just resent the lens I had just returned. All in all I'm pleased with the resolution, and it's been interesting reading accounts from other people as well.
Forum: Monthly Photo Contests 03-23-2019, 11:37 AM  
Floating
Posted By soundn8
Replies: 13
Views: 351
Floating
Forum: Pentax News and Rumors 06-03-2012, 09:39 PM  
Marketing the new Pentax Products
Posted By soundn8
Replies: 38
Views: 5,782
A little time will tell... they've owed the company for less than a year!
Search took 0.00 seconds | Showing results 1 to 5 of 5

 
Forum Jump


All times are GMT -7. The time now is 12:16 AM. | See also: NikonForums.com, CanonForums.com part of our network of photo forums!
  • Red (Default)
  • Green
  • Gray
  • Dark
  • Dark Yellow
  • Dark Blue
  • Old Red
  • Old Green
  • Old Gray
  • Dial-Up Style
Hello! It's great to see you back on the forum! Have you considered joining the community?
register
Creating a FREE ACCOUNT takes under a minute, removes ads, and lets you post! [Dismiss]
Top