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Forum: Ask B&H Photo!
10-26-2023, 11:51 AM
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I apologize for the delay in responding, I must have over looked the notification for a new post. I am very sorry.
For in warranty service only, after contacting our customer service department, if your Godox item needs service, it would be returned to us for the work.
Chuck
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Forum: Ask B&H Photo!
05-16-2022, 08:07 AM
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Hello;
This weekends hot topic news story was the nationwide shortage of baby formula. The lack of availability of goods and services is widespread in the market and the manufacturing of film is no exception. Recently Fuji publicly announced a shortage of their popular 120 format (Medium Format) Fujichrome Velvia 50, Fujichrome Velvia 100, and Fujichrome Provia 100F emulsions. Last year Kodak's Colorado facility had to temporarily stop production of 35mm film due to a supply shortage of tin-free steel (TFS) used for the metal caps of their 35mm film canisters.
Sadly shortages in the current market is a sign of the times and there is little we or any retailer can do much about. We have PO's pending for film and hope to have it available for purchase as quickly as possible.
Chuck
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Forum: Ask B&H Photo!
02-18-2022, 10:14 AM
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I am very sorry but we do not and it is not sold separately.
Chuck
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Forum: Ask B&H Photo!
12-06-2018, 09:57 AM
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Hello;
A store manager informed me:
Chuck – all the Godox flashes are transceivers and will talk to each other. Depending on the setup of each unit you must be specific on which is the master and slave units. Additionally group and channels must be correct as well. Pro Photo Dept
I hope this helps.
Chuck
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Forum: Ask B&H Photo!
05-21-2021, 07:01 AM
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Hello;
Always a pleasure to help !
Wein MRB625 1.35V Zinc-Air Battery
BH #WE625 • MFR #W9901201
We carry this as a replacement for the PX625, PX13, and MR-9 mercury cells batteries. I've had mixed results with these batteries. Years ago Manfrotto (I believe) sold an adapter that allowed the use of current batteries in Luna Pro's and I even had an Olympus OM1's battery chamber converted to take readily available batteries. Selling the OM1 was not one of my better moments and I hope whom ever has it now appreciates just what they have as my more favored (at the time) OM2's shutters have both died.
You may want to check out this Gossen post: MRB625 zinc-air batteries, which have a cell voltage of 1.35 V and are of identical shape and size as the V625PX and PX13 mercury batteries, are available from WeinCell or Exell Battery as replacements. The smaller MRB675 or PR44 hearing aid batteries can be used with a mechanical adapter as an inexpensive alternative. These batteries are activated before use by removing a protective foil, after which the electrolyte dries out within a short period of time and the battery has to be replaced again. The major disadvantage of zinc-air batteries for amateur photographers is thus their relatively short service life.
Chuck
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Forum: Ask B&H Photo!
02-25-2021, 06:47 AM
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Hello everyone, I thought you would be interested in knowing about todays Deal Zone Specials. Specials last for either 24 hours or when supplies run out.
Enhanced with an adjustable LED video light and high-speed sync, this Mecablitz 44 AF-2 Digital Flash from Metz is a great addition to any Pentax camera kit. This model is compatible with the system's P-TTL metering for accurate, automatic control over light output, though it still offers full manual control for those who desire it. With a guide number of 144' at ISO 100 and 105mm and a zoom head with a range of 24-105mm, this flash is able to balance size with versatility. For wider optics, a pull-out diffuser panel can expand the coverage to 12mm. The head also boasts the ability to tilt upwards 90° and rotate right 120° and left 180°. Additionally, this model can be used as a remote TTL slave with compatible system flashes.
The Mecablitz 52 AF-1 digital Flash from Metz is a shoe mount flash, with an illuminated rear touchscreen, designed to be compatible with Pentax/Samsung cameras featuring P-TTL. This flash also has a high guide number of 170' at ISO 100 and 105mm as well as a built-in USB port that allows for future firmware updates via the internet. A high quality metal base allows quick and easy attachment to the camera. The 52 AF-1 is designed to fully support a Pentax/Samsung camera's P-TTL system. It can be operated as a TTL slave unit that can be controlled by the camera's own built-in commander mode or as a master itself.
Improve your on-camera lighting with the Mecablitz 26 AF-2 digital Flash from Metz. This model is designed to work with Pentax cameras which feature P-TTL. It has a guide number of 85' at ISO 100 and with the telephoto attachment. Integrated into the flash is a wide-angle diffuser which increases coverage from 24-85mm with the use of different attachments. The 26 AF-2 also has an LED video light with 2 output settings as well as the ability to tilt upward 90° for bouncing your light.
Chuck
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Forum: Ask B&H Photo!
11-06-2020, 07:15 AM
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Hello;
As a former darkroom printer (until my darkroom became a playroom for my young son) I understand your frustration. The restrictions in shipping chemicals especially white powdery substances has been in effect since 9/11. The paper work required for the shipment of chemicals is not something our warehouse can accommodate and I apologize for the inconvenience.
For years, I used Photographers Formulary and they have the ability to process the necessary paper work for the shipment of photographic chemicals.
I first began purchasing from them when I first started to develop my prints in Amidol.
I hope this helps.
Chuck
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Forum: Ask B&H Photo!
01-05-2021, 10:50 AM
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Thanks, I've spoken to our buyer and web team about making corrections to our site about the Pentax Extended Warranties.
Chuck
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Forum: Ask B&H Photo!
08-24-2020, 02:46 PM
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Hello;
Metabones has pushed back the expected delivery and currently we do not have a confirmed delivery or proposed date. Our buyer has a PO in with Metabones and is still allowing advance orders which means he is confident we will be receiving the adapter.
I am sorry I do not have better news.
Chuck
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Forum: Ask B&H Photo!
07-29-2019, 10:59 AM
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Hello;
A very good way to describe the effect a WA lens has on a subject is making it appear like it's being pushed further away. WA lens enlarge what is closest to it while making distant subjects smaller. You did not mention distortion so I assume you are not bothered by what is referred to as barrel distortion.
The quick fix would be to increase the focal length of the lens you are using. If trying to capture a vast scene into a single frame, you can experiment with shooting segments of your view and stitching them together. When composing a scene with a WA lens, you will want to avoid lines or long streched subjects coming towards the camera, say for example standing in the street and shooting down the road. Also try to avoid low camera angles or shooting with your camera not level to the subject. For example tipping the camera back or pointing it slightly upwards.
Personally when going wider than 24mm's on a full frame sensor, I try and fill my frame with my intended subject as best I can. Too much extra especially in front of the subject can have a negative affect on your image. I recently shot with the Sony 12-24mm lens on an A9 and most of my images were disappointing even though the club was small. The lens captured way to much of the ceiling and floor for my liking. Because WA lenses make distant subjects appear smaller, say a guitar for example. The area the guitar is captured by on the sensor is small, meaning lower resolution. So in this example, a guitar close to the camera would have detail showing all 6 strings, the one further way would not have enough detail to crop as a means of tweaking the image or in my example eliminating some of the floor or ceiling.
A lens like any tool should be matched to the intended job. Using a sledge hammer to tap in a finishing nail to hang a picture may or may not work depending on the person doing the hammering. From my experience, extreme lenses sometimes get over used and it's best to learn when they are needed and use them when appropriate.
I hope this helps.
Chuck
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Forum: Ask B&H Photo!
08-23-2018, 11:44 AM
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Forum: Ask B&H Photo!
12-08-2017, 09:59 AM
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Forum: Ask B&H Photo!
01-20-2013, 08:49 AM
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Hello,:
According to our data base, the Cullmann Magnesit 35 Nm Ballhead with Quick Release ( Mfr# CU 40200 ) came with the Cullmann Deluxe Sliding Quick Release Plate (Mfr# CU 40490) which is no longer available. We also recommended the Giottos Short (Standard) Quick Release Plate ( Mfr# MH601 ) as an accessory. They look pretty similar to almost identical in the images I have on hand.
C h u c k C a p r i o l a
Live Chat and E-Mail Sales Manager B&H Photo-Video
Thank you, we appreciate your business.
*** Peace on Earth ***
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Forum: Ask B&H Photo!
03-06-2017, 09:33 AM
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Hello;
Our owner was concerned that customers would purchase Open Box product thinking it was "New" so he instructed us to showcase and offer OB products in our Used Department's web selection.
As an example: Canon EOS Rebel T5 DSLR Camera with 18-55mm Lens
Is listed as an Open Box but does include a Canon USA warranty.
Chuck
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Forum: Ask B&H Photo!
11-01-2016, 09:07 AM
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Hello;
Pentax just raised MAP but I can honor the price if you want to purchase. You cannot make the purchase via the forum link at the discounted price. You can use the forum portal and Email me the order number and I will have the price refunded, in this way the site will get the credit for the sale. Please let me know what you would like to do.
Chuck
askbh@bandh.com |
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Forum: Ask B&H Photo!
10-26-2016, 07:44 AM
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Hello,
BRF 400 35mm single rolls are showing as no longer available in our system and the ten pk as back ordered. We do stock Pancro 400 sheet film but not in 35mm rolls.
Film availability is tricky as manufacturers are only making small runs when they know their dealers can take what is produced. No one wants to warehouse film for long periods of time. Many manufacturers want vendors to take predefined shipment amounts so a film may not be manufactured until all dealer shelves are empty. I wish I had better news but we do not have confirmed delivery dates for BRF 400 and are unaware of Bergger's plans to release Pancro 400 in rolls.
I have had much success shooting AgfaPhoto's APX 400 Professional Black and White Negative Film. The film exhibits a high nominal sensitivity of ISO 400/27° and can effectively be pushed to ISO 1600/33° for use in low-light conditions and with fast-moving subjects.
Chuck
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Forum: Ask B&H Photo!
09-21-2016, 06:24 AM
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Hello;
On the PDF scroll down and select the "with paper" [included free by B&H] option for the $250 rebate.
Chuck
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Forum: Ask B&H Photo!
05-16-2016, 07:12 AM
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Hello;
RE: PEEWILCA
From Ricoh; The Ricoh Advanced Interchangeable Lens Camera Extended warranty covers the new Pentax K-1. It covers the camera for a period of 3 years. It also includes one free " check up" during that period.
Hope this helps.
Chuck
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Forum: Ask B&H Photo!
09-21-2015, 06:29 AM
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Hello;
I spoke with our Used Dept Director and he said: "Fungus would be cleaned whenever possible and a 9 rating should be free of fungus. If we cannot clean it, there will be a notation for the lens condition."
C h u c k C a p r i o l a
Live Chat and E-Mail Sales Manager
B&H Photo-Video
B&H Photo Video Digital Cameras, Photography, Camcorders
Thank you for choosing B&H, we appreciate your business.
*** Peace on Earth ***
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Forum: Ask B&H Photo!
07-16-2015, 02:28 PM
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Hello;
I am very sorry for the delay in responding but wanted to make sure I had accurate information. First off, there is no "re-call" on the K-3 II; it's an excellent camera and continues to sell well. The service advisory is outlined below. I asked a warehouse supervisor to confirm that none of our K-3 II's in inventory are within the serial numbers "below #6206660" and am happy to tell you you can purchase from B&H with confidence.
I apologize for the long delay and I hope this helps.
C h u c k C a p r i o l a
Live Chat and E-Mail Sales Manager
B&H Photo-Video
B&H Photo Video Digital Cameras, Photography, Camcorders
Thank you for choosing B&H, we appreciate your business.
*** Peace on Earth ***
July 10, 2015
Dear Valued Partner:
At Ricoh, we are dedicated to delivering superior technology, quality products and unyielding customer service. Continuing this commitment, we are sharing the attached notification regarding the PENTAX K-3 II camera.
We’ve learned that in some situations the camera will not turn off, even after the power lever is moved to the OFF position. This anomaly is limited to cameras with a serial number below #6206660.
We will replace all applicable K-3II units which are in your possession with new K-3II units which will be shipped from now on. To accomplish the inventory swap, please request an RMA of Sales and provide a PO for the replacements at the same time
- The RMA should be for K-3II cameras only (do not include other models in this RMA)
- The RMA information must include the serial numbers within the applicable range only
- The return reason should state K-3 II replacement
In advance, thank you for your help in making this a seamless process for our customers, so together we can provide the highest level of service and support.
Sincerely,
Ricoh Imaging Americas Corporation |
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Forum: Ask B&H Photo!
02-09-2015, 07:40 AM
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Hello:
From what I can see, the K-AC132 will only supply power to the camera and does not charge the batteries.
C h u c k C a p r i o l a
Live Chat and E-Mail Sales Manager
B&H Photo-Video
B&H Photo Video Digital Cameras, Photography, Camcorders
Thank you for choosing B&H, we appreciate your business.
*** Peace on Earth ***
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Forum: Ask B&H Photo!
01-21-2015, 07:25 AM
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I am sorry for this uncharacteristic incident. Can you please E-mail me your order number and the phone number from which you called us from so I can look into this further for you.
askbh@bandh.com
Chuck
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Forum: Ask B&H Photo!
12-11-2014, 01:06 PM
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Forum: Ask B&H Photo!
11-03-2014, 12:12 PM
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Forum: Ask B&H Photo!
09-08-2014, 09:55 AM
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