|
Forum: Repairs and Warranty Service
12-06-2017, 09:50 PM
|
| |
I mailed my DFA 150-450 lense to Precision on Sept 19,2017 and emailed, Smongrain@precisioncamera expaining that the lens was on its way and the condition.
I finally got back the same lens from Ricoh/Pentax repaired. However I was in the haspital recovering from a heart attack. My daughter in law signed for the lens on Novenber 29, 2017.
It has been a couple of weeks and finally got to use it a little yesterday as we went to a refuge near hear and, with my wife driveing I was able to see that it actualy worked.
Will do more testing as soon as I am able. Other than the long duration without the lens, I am satisfied with Precision's handeling of the situation. Dissapointed with Ricoh/Pentax however.
|
|
Forum: Repairs and Warranty Service
10-17-2017, 10:33 PM
|
| |
i recieved a reply next day from Steven Mongrain at Precision on my lens and the following is his respons: I hope Ricoh / Pentax get it right and send it back soon.
Good Morning Gary,
I sent an a request for an update yesterday to Ricoh and just heard back a few moments ago. Ricoh has advised the lens should proceed as repair to the Ricoh-Pentax factory overseas as a warranty repair. Precision’s evaluation only entailed that there was no customer abuse to lens to cause the barrel separation. The repair required would need to be determined by the Ricoh-Pentax factory for this model, and specific issue of the barrel separation.
I will ensure this ships to the Ricoh-Pentax factory today and request if the repair can be expedited. Typical turnaround time is 3-5 weeks with ship days included, but I will work with Ricoh to get this back to you as quickly as possible in good working order.
If you have any questions or further concerns please let me know.
Regards,
Steve Mongrain
Senior Customer Experience Manager
Smongrain@precisioncamera.com
Tel: 860-272-2160
Precisioncamera.com
From: GARY WALLACE [mailto:wallyg1@msn.com]
Sent: Monday, October 16, 2017 10:47 PM
To: Steven Mongrain
Subject: RE: Pentax DFA 150 - 450 zoom lens
Since I haven’t heard from you I thought that I would check back in on my lens and find out what your technicians found and what solution is being taken. It has been several weeks and a determination should be available. Please advise soon as the “birding season” is about to start for me. I need my lens or a new one as it is under warranty. Look to hear from you soon.
Gary Wallace
Sent from Mail for Windows 10
From: Steven Mongrain
Sent: Thursday, September 28, 2017 7:32 AM
To: GARY WALLACE
Subject: RE: Pentax DFA 150 - 450 zoom lens
Good Morning Mr. Wallace,
I will pass on your concerns to Ricoh-Pentax and provide the details of our evaluation for their consideration on how to proceed. I will follow up with you once I have more information.
Thank you for providing tracking information, I have created a notification to track your shipment into Precision Camera. Once received your unit will be registered and evaluated by our technicians.
If you have any questions or concerns please contact me directly through any of the methods below. Have a great day!
Regards,
Steve Mongrain
Senior Customer Experience Manager
Smongrain@precisioncamera.com
Tel: 860-272-2160
Precisioncamera.com
From: GARY WALLACE [mailto:WALLYG1@msn.com]
Sent: Tuesday, September 26, 2017 10:04 PM
To: Steven Mongrain
Subject: Pentax DFA 150 - 450 zoom lens
I just shipped my lens ( Sept 25, 2017 ) to Precision for repair or replacement. I have included a description and the warranty and purchase slips as requested.
This lens is exactly as two other posters on the Pentax Forums Web Site: PentaxForums.com → Camera Help Central → Repairs and Warranty Service → DFA 150-450mm needs repair The lens just came apart in the middle as I removed it from the case. I have been using it for some 11mo. and it worked fine. It has had a Lenscoat on since I bought it. ( Serial # 4405843 Tracking # 739709594448 FedEx )
This email is to alert you to this serious fault with the lens. Pentax is doing something poorly in QC. Please advise as to repair or replacement. Thank you for your attention to this problem.
Gary Wallace
541-990-7166
595 NW Rondo Street
Albany OR 97321
wallyg1@msn.com
Sent from Mail for Windows 10
|
|
Forum: Repairs and Warranty Service
10-16-2017, 08:01 PM
|
| |
This is the most recent contact with Precision. The Responded with at phone call some 4 or 5 days afer recieving my lens and said they were giving it to the technitions for evaluation.. I have heard nothing since so I sent this most recent email to Steven Mongrain for a response. Hope i hear some thing soon.
Since I haven’t heard from you I thought that I would check back in on my lens and find out what your technicians found and what solution is being taken. It has been several weeks and a determination should be available. Please advise soon as the “birding season” is about to start for me. I need my lens or a new one as it is under warranty. Look to hear from you soon.
Gary Wallace
Sent from Mail for Windows 10
From: Steven Mongrain
Sent: Thursday, September 28, 2017 7:32 AM
To: GARY WALLACE
Subject: RE: Pentax DFA 150 - 450 zoom lens
Good Morning Mr. Wallace,
I will pass on your concerns to Ricoh-Pentax and provide the details of our evaluation for their consideration on how to proceed. I will follow up with you once I have more information.
Thank you for providing tracking information, I have created a notification to track your shipment into Precision Camera. Once received your unit will be registered and evaluated by our technicians.
If you have any questions or concerns please contact me directly through any of the methods below. Have a great day!
Regards,
Steve Mongrain
Senior Customer Experience Manager
Smongrain@precisioncamera.com
Tel: 860-272-2160
Precisioncamera.com
From: GARY WALLACE [mailto:WALLYG1@msn.com]
Sent: Tuesday, September 26, 2017 10:04 PM
To: Steven Mongrain
Subject: Pentax DFA 150 - 450 zoom lens
I just shipped my lens ( Sept 25, 2017 ) to Precision for repair or replacement. I have included a description and the warranty and purchase slips as requested.
This lens is exactly as two other posters on the Pentax Forums Web Site: PentaxForums.com → Camera Help Central → Repairs and Warranty Service → DFA 150-450mm needs repair The lens just came apart in the middle as I removed it from the case. I have been using it for some 11mo. and it worked fine. It has had a Lenscoat on since I bought it. ( Serial # 4405843 Tracking # 739709594448 FedEx )
This email is to alert you to this serious fault with the lens. Pentax is doing something poorly in QC. Please advise as to repair or replacement. Thank you for your attention to this problem.
Gary Wallace
541-990-7166
595 NW Rondo Street
Albany OR 97321
wallyg1@msn.com
Sent from Mail for Windows 10
|
|
Forum: Repairs and Warranty Service
09-30-2017, 07:33 AM
|
| |
I have tracked my lens to CT and it is supposed to be delivered Monday Oct 2. Hope to hear somthing before long.
|
|
Forum: Repairs and Warranty Service
09-28-2017, 08:37 AM
|
| |
I have gotten a response from smongrin@percisioncamera.com this AM and am encouraged.
I have copied my email and his response here to help any who may or have this situation in the future.
Good Morning Mr. Wallace,
I will pass on your concerns to Ricoh-Pentax and provide the details of our evaluation for their consideration on how to proceed. I will follow up with you once I have more information.
Thank you for providing tracking information, I have created a notification to track your shipment into Precision Camera. Once received your unit will be registered and evaluated by our technicians.
If you have any questions or concerns please contact me directly through any of the methods below. Have a great day!
Regards,
Steve Mongrain
Senior Customer Experience Manager
Smongrain@precisioncamera.com
Tel: 860-272-2160
Precisioncamera.com
From: GARY WALLACE [mailto:WALLYG1@msn.com]
Sent: Tuesday, September 26, 2017 10:04 PM
To: Steven Mongrain
Subject: Pentax DFA 150 - 450 zoom lens
I just shipped my lens ( Sept 25, 2017 ) to Precision for repair or replacement. I have included a description and the warranty and purchase slips as requested.
This lens is exactly as two other posters on the Pentax Forums Web Site: PentaxForums.com → Camera Help Central → Repairs and Warranty Service → DFA 150-450mm needs repair The lens just came apart in the middle as I removed it from the case. I have been using it for some 11mo. and it worked fine. It has had a Lenscoat on since I bought it. ( Serial # 4405843 Tracking # 739709594448 FedEx )
This email is to alert you to this serious fault with the lens. Pentax is doing something poorly in QC. Please advise as to repair or replacement. Thank you for your attention to this problem.
|
|
Forum: Repairs and Warranty Service
09-26-2017, 07:08 PM
|
| |
I have emailed this smongrin@percisioncamera.com to alert him to my lens in transit to him. Hope it helps!!!!
---------- Post added 09-26-17 at 07:10 PM ----------
My D FA 150-450mm lens # 4405843.
|
|
Forum: Repairs and Warranty Service
09-26-2017, 06:20 PM
|
| |
I just mailed my DFA 150 -450 to Precision yesterday (9/25/17) for excactly the same thing. Never dropped and never bumped. i have used it for about 11 months and taking it out of the case it just came apart a the original poster said. Unfortuantly I failed to take any pictures of it only including the discription of the event. I may have to contact this Smongrain@precisioncamera.com before it arrives to state my claim. Any sugestions for me.
gatorpops
|
|
Forum: Sold Items
02-23-2017, 11:10 PM
|
| |
Is Mestos L Bracket available? Sent PM although it may not have gone through for some reason.
|
|
Forum: Sold Items
02-17-2017, 04:02 PM
|
| |
PM sent for revised offer.
|
|
Forum: Sold Items
02-17-2017, 12:01 PM
|
| |
| |
|
Forum: Sold Items
12-15-2016, 09:49 PM
|
| |
I hace one like new / hardly used. Make you a good buy. PM sent
|
|
Forum: Lens Clubs
10-19-2016, 03:01 PM
|
| |
i follow this thread a lot and have a da300 f4 with TC 1.4. I am also getting friday the Pentax 150 x 450 lens.
My concern is how you all carry your gear when hand holding and your support systems on tripod.
I have never had a lens this large but intend to learn how to use it. Any suggestions?
|
|
Forum: Sold Items
09-17-2016, 08:53 PM
|
| |
A few questions please:
I have the DA* 300 and DA* 200 lenses and am wondering if it would be a good decision to replace one or both lenses for this lens?
I use the K3. (Doubt that I will ever get the k1).
Has anyone used both 300s before?
I see in the pictures that the lens has the "A'" setting. It is AF right?
Can the lens be rotated from landscape to portrait orentation without removing from the mount?
thanks for any help.
gatorpops
|
|
Forum: Photographic Equipment for Sale
01-18-2016, 08:50 PM
|
| |
What is the difference between SDM and the Screw drive method of AF? It can't be much slower or less accurate can it?
I have a DA 300 and DA 200 lenes with SDM and the 300 is starting to get spotty with focus. I am in interested? Anybody?
|
|
Forum: Photographic Technique
01-14-2015, 11:20 AM
|
| |
You are one of my most favorite photographers. The images are outstanding and I will try to emulate on my Oregon coast soon. Thanks for the tips.
|
|
Forum: General Photography
01-14-2015, 08:47 AM
|
| |
You's is gona be a great lawyer some day me thinks. I concur with you.
It is commendable to begin to hone a new skill to professional levels after finishing another at the highest levels. His notoriety helps so use it.
|
|
Forum: Lens Clubs
10-13-2014, 11:48 PM
|
| |
Now those are extremely sharp and beautiful. Wow!! Didn't even know that there was a 28-80 Macro Zoom.
|
|
Forum: Sold Items
10-06-2014, 06:49 AM
|
| |
PM sent.
---------- Post added 10-06-14 at 05:28 PM ----------
Is this screen still available? I want it if it is.
I have PMed and emailed you and have had no response.
Send request to PayPal address: wallyg1@msn.com
Will pay your asking price ($75) delivered to me. PayPal mailing address is correct. Please send USPS Priority 2 day.
gatorpops
---------- Post added 10-07-14 at 08:49 AM ----------
Still interested!
---------- Post added 10-07-14 at 08:49 AM ----------
Still interested!
|
|
Forum: Sold Items
09-18-2014, 04:46 AM
|
| |
Will take this off your hands for your full price via paypal just like I took the 55 f2. Send me a request.
Gary
|
|
Forum: Sold Items
09-13-2014, 06:32 PM
|
| |
| |
|
Forum: Lens Clubs
03-06-2014, 12:47 AM
|
| |
Hear are a couple more from the sortie to the NWR.
|
|
Forum: Lens Clubs
03-06-2014, 12:42 AM
|
| |
Thanks for the comment lytrytyr. The third photo was a 100% crop of the upper left flower of the fourth photo. All photos are hand held. I will attempt some more serious photography in the future. Great little lens.
|
|
Forum: Lens Clubs
03-05-2014, 08:04 PM
|
| |
Picked up my 20-40 Limited yesterday at 8:30 am at the Post Office and took most of the day at the William F. Finley NWR in the central Willamette Valley.
I love the scenic photo opps as much as the wild-life photo opps. Only used my DA* 300 once, the rest of the time I used the 20-40. Loved the lens. (I have the 15,31,43,77, and 100)
I will dribble the photos in slowly. i used my normal processing in Lightroom I hope the EXIF follows.
|
|
Forum: Sold Items
01-21-2014, 12:10 PM
|
| |
| |
|
Forum: Sold Items
01-15-2014, 05:57 PM
|
| |
| |
