Forum: Pentax SLR Lens Discussion
12-16-2010, 02:32 PM
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I will find out when I send it to Pentax.
Unfortunately they are C.R.I.S. repair.
So they will probably not exchange it.
So in the future it's best to buy local.
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Forum: Pentax SLR Lens Discussion
12-16-2010, 01:37 PM
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Thank you for the info.
The 35mm has an internal scratch
the 300 mm zoom has dust.
You guys are the experts. if you feel that it's acceptable then I feel better.
I called pentax USA who said they will honor the warranty since prodigital did provide me with a receipt.
I am just not use to exporting items. So in the future I will pay the extra money and go to B&H
penny wise and dollar foolish
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Forum: Pentax SLR Lens Discussion
12-16-2010, 01:00 PM
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Great if you live in canada but not the usa
I ordered the SMC Pentax-DA L 55-300mm F4-5.8 ED which I thought was fine.
So I then orderd a SMC Pentax-DA 35mm F2.4 AL
They were the cheapest on ebay. But now the most expensive.
The SMC Pentax-DA 35mm F2.4 AL came with an internal scratch.
So I closely inspected the SMC Pentax-DA L 55-300mm F4-5.8 ED which I got the week before and noticed internal dust.
I have now concluded they must be selling seconds.
So I contacted them for a return and am told
"You must send the package back with the shipping label paperwork marked "DEFECTIVE CANADIAN GOODS RETURNING". It is very important that the value of the package be declared for "$10.00 CAD". Please follow these instructions carefully as it is the only way to ensure that we receive the return. If you do not follow the instructions as outlined above the package will be refused on first delivery attempt and automatically returned to you."
My concern that if it gets lost I'm out over $400.00 bucks.
They say
"If you were to ship the items back with the full value, it would be rejected at our warehouse as we would be charged upwards of $50 to receive it. Because you are stating that the items are defective, we have you ship them as such."
Ok I say lets copromise. Give me a defective item discount of some kind and call it a day.
reply "We cannot issue a credit as if the items are defective as previously stated, we would rather reimburse you in full or exchange them for other lenses."
Well its my fault for not supporting this site by using B and H.
So if you need to reutrn to these guys you have a lot of problems.
They should state in thier ebay listing that normal returns are not accepted.
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Forum: Monthly Photo Contests
12-16-2010, 09:10 AM
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Forum: Monthly Photo Contests
12-03-2010, 12:04 PM
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Forum: Welcomes and Introductions
10-04-2010, 05:30 PM
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