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Forum: Sold Items
12-30-2019, 08:43 PM
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My wife never touched my K3 or K3II as she felt intimidated by them. The joy of this camera is that you can shot it like a point and shoot, priority or manual. Then of course we shared the lenses which for the most part worked fine until we both wanted to do macro. I would recommend downloading the manual and leaf through it with her I think she would be pleasantly surprised .
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Forum: Photographic Industry and Professionals
10-08-2019, 04:44 AM
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Update:
I spoke to the three companies that that have worked with Pentax in Winnipeg the same response.
1. The equipment was good
2. The people they worked with were awesome
3. The sales not good
2 of the 3 only special order Pentax goods while the other dropped the brand.
Pentax themselves have not responded but I wait a little longer.
As a business owner discontinuance of product is part of growth, support is not. In a global economy as ours Pentax should do things different. I go online or on the phone place orders around the world and see it within a week. Introducing direct orders from Pentax would solve the supply issue and maximize profit. Yes it would increase lead times but with shipping and duty costs the responsibility of the consumer financially a win. As Pentax is generally not available in brick in mortar anyway where is the loss?
The very fact that I have yet to see any response good or bad from Pentax is telling of the support. The map is still rotating so if anyone new is looking to find a dealer in Canada good luck. So I love my gear I hate the lack of support.
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Forum: Photographic Industry and Professionals
10-04-2019, 03:38 PM
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So I returned home to see that my post has received many responses so here is my generic responses.
What I quoted is what I sent to Ricoh in a cut and paste and I will give you their response when I get it.
I am fully aware that this is a vintage lens discontinued long ago which I expect to be lacking parts. The real concern is the Technicians take on Pentax. They work on more cameras then we do, it's there business in this region. They work with more manufactures and they know these companies. His take is that Pentax does not support their customers.
So now I have a concern with the service dept, thankfully I have only needed my Pentax's to be serviced a handful of times but it is concerning. Then every few years I rotate my Camera purchases between three brick and mortar stores in my region. As of today there is only one that sells Pentax I would ask you to try finding who sells Pentax through the Canadian Ricoh website, as my map just loads?? With no direct Pentax Canadian direct sales option I must purchase outside my province to another brick and mortar that are shrinking.
As a businesses owner success and failure of my business rests with me. I do the hiring, the firing and the final decisions are mine. Now with Pentax I love my equipment and the art. When I finish a hard week I go out and shoot with Pentax equipment because I want to. Now I want to continue to support this company but how will I be able to if they are not available to buy or to difficult to repair. Now as a driven bushiness owner I cannot stand idly by to wait and see so I made my first move to tell Pentax my concerns. Not to whine and complain but as a means of change. I could have done it alone and said nothing but I did it to encourage the rest of you. If there is enough continual feed back that we want to see changes they can either listen and 1. ignore (which is a response) or 2. change.
So this is not a whine session it is to start the process of change. I am not here often because I am to busy moving mountains in the non cyber world and those that know me know that all to well. The choice is yours whine about it or do something about it, I am a doer.
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Forum: Photographic Industry and Professionals
10-04-2019, 08:17 AM
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Moderator please please this where you thinks this best serves.
As a business owner I have to make difficult decisions and this year I had to sever ties with 2 large companies. One of those companies we dealt with since the 1980's and the other the 1990's. I did not take these decisions lightly and emotionally I had to detach myself as it was what was best for my company and my customers.
This week I couriered my 400mm lens in to a repair facility requesting a cleaning and repair. I spoke to the tech who said the following " I will do what I can't but I am sorry Pentax does not support their customers if we need anything from them".
I deeply reflected on that comment and turned to my brick and mortar supports for Pentax and discovered another was not flying Pentax colors while another had decreased it's stock.
So this morning I went to the Canadian map to see where else to go and it would not work so I sent the following to support at Pentax.
"Just needing to know who is all selling your products here in Manitoba or are you going to online ordering. You have now reached 100 years with little fanfare and I could not even get a list of your retailers in Canada from your map. Now I have been a Pentax user since the 1980's using many legacy lenses but now question where is Pentax's future. With a decreasing brick and mortar presence and no online sales where am I left to? I just recently sent in a 400 mm lens in for repair and I was advised that they will do what they can but Pentax is not not really supporting their customers anymore.
So do I continue to invest in Pentax or do I sell it all take a loss and invest in another Brand so I can concentrate on photography and not my my brands longevity. I have 4 dslrs. 1 mirrorless, 12 different lenses, 5 flashes all dedicated to Pentax the questions is are you dedicated to me?"
So why the post, I love photography and I love the Pentax legacy to do my art the way I want to. I just want Pentax to get it together and provide products, support and keep me in the loop and not have to worry about their future. So I can only do what I can by starting with support and I will work my way up so why do I tell you all this. If enough of us pressure Pentax to change they can 1. ignore us and we know where we stand or 2. Change and we all can work on our art not our worries.
Just a thought. Loving Pentax not loving the unkown!
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Forum: Pentax Camera and Field Accessories
12-10-2018, 07:43 PM
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I am a bit of a boy scout which has paid off. The most important was a trek across western Canada when my K5 freaked out fortunately I had a back up. A flash during a soccer shoot and a lens during another Canada trek. So I would love to travel lighter but I don't trust equipment as it has no sense of duty to me despite my best efforts to treat it kindly. As this trip has been a dream for me since childhood as I always wanted to visit the ruins I am preparing for the worst and praying for the best. So I intend on doing some serious work this time just for me and my family.
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Forum: Pentax Camera and Field Accessories
12-09-2018, 03:40 PM
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okay this is what I have done.
I loaded my 120aw full it is 16lx8dx8.5w and weighs 3.9 kg
I unloaded my 400aw which is 19lx10dx12w and it now weighs 4.2kg
the 120aw I stow under the seat according to Sunwing and the 400aw is the carry on. I will stuff my cargo shorts (get a multi pocket vest) with the extras and move whats needed before security.
I will have a k3 and k3II a 55-300, Primes 14,35,50, external flash, theta v, small tripod, batteries, cards, chargers, card reader with jump drive for theta.
Thank you everyone for the great ideas and advice, now I am pumped to get out and enjoy.
Todd
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Forum: Repairs and Warranty Service
02-09-2017, 09:00 PM
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Thanks Steve.
I have a outdoor wedding to shoot this summer which I now will have to better prepare for. Before this incident I was confident in my WR equipment now I will rethink it and be prepared like the old days.
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Forum: Pentax Forums Giveaways
09-07-2016, 05:51 PM
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Happy Anniversary and thank you for all that you do. Although I am among the quiet ones I often search these forums for answers to my questions and I really appreciate what you do for us all.
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Forum: Pentax Compact Cameras
05-09-2015, 06:32 AM
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This photo my daughter “Jessica” created in 2006 when she was 4 with her Nikon E2200. As she is 12 and our house rules do not allow her to yet have any account where there is forums (or facebook) I am entering it for her. She took this outside our home where I just had given a lesson on photographic composition. This was 1/130, 4.3 at iso 50 done in AE mode. For the record she now has been stealing my K5 or K3 when I am not using them but I have been encouraging her to develop her talents. Hopefully another Pentaxian.:)
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Forum: Pentax K-3 & K-3 II
05-21-2015, 10:05 PM
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I was told at Henry's today that mine will arrive Thursday the 29th of May.
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