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Forum: Pentax K-r
07-09-2011, 08:10 PM
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I bought my Kr off of Amazon warehouse also and with a nonworking flash. My understanding is that Pentax's warranty is not transferable in my case because it's a "used" camera, not a refurb, but I could be wrong. I would be interested if your camera is covered under the Pentax warranty.
Just be aware that Amazon's Warehouse return policy is only 30 days. If you decide on a refund, Costco has a pretty good deal on the Kr.
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Forum: Pentax K-r
07-01-2011, 04:43 PM
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Thankfully, the hotshoe works with an external flash, just checked today. Thanks for all the comments and advice offered on this thread.
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Forum: Pentax K-r
06-28-2011, 07:06 PM
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Well, to be honest, Amazon has and usually is great. I called them just 2-3 days past the returns period (30 days), but they wouldn't budge. I am trying again though. I bought this through "Amazon Warehouse" deals at a decent price, and when it came in, it looked "new", although listed on the invoice as "used - very good". As a SLR newbie, I just assumed the flash worked and never checked - except when I actually needed it!
Considering that the 1-yr warranty is void, (double checking with Pentax), I would think twice about buying a high-end product in any type of "used" condition.
I will definitely try an external flash.
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Forum: Pentax K-r
06-28-2011, 11:50 AM
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Confirmed with Pentax that indeed there is a problem, although unfortunately, that's as much as they were able to help since I bought the camera from Amazon Warehouse AND the warranty is not transferable.
I've had the camera for a month, rarely use the flash, except the one time I try to use it (at a wedding), I find it's not working and that I am 2 days past the 30 day return period at AMZN.
I love the camera, not looking to return it to get hit with a 20% restocking fee - but looking for suggestions as to maybe how to fix it myself or how to Pentax to fix it for me.
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