"The next phase, he says, is to "find people who have abandoned the brand" and figure out why that happened."
In 1977 while on military duty in Japan I bought a K 1000, some Tri X film, took a couple of on base photography courses and started a lifelong hobby that Pentax was a huge part of. I’ve never owned any other SLR or DSLR other than Pentax until a month ago. Even when I was shooting a Mamiya 645 system from 1984 until 2007 I still had an ME Super and then ZX-L with me almost every day. I moved to Digital with a K200d and then shortly thereafter a K20d in 2009. That adds up to 36 years of shooting Pentax cameras.
These are the reasons I left Pentax for Nikon last month. The first is MAP.
You instituted this program, at least in part, to help Brick and Mortar camera shops compete with on line retailers.
Below is a photo taken this morning of the store front of the Hunts Photo and Video store in my home town of Manchester NH. Hunts is one of the largest camera retailers in New England, with 8 stores in Mass, RI, Conn, Maine, and NH. As you can clearly see from the photo, more than a year after MAP, there isn’t even a Pentax sign in the window. Up until about a week ago, they did not even stock the K5II.. They still don’t have the K5IIs but at least it is now on their web site (as unavailable however). They have 6 lenses available on their web site, 10-17 fisheye, 35 2.4, 50 1.4, 50-200, 17-55, and 12-24. None of these are available in their store. Neither is the K5II. I have to either order them on line, or order them in the store and then go in to pick them up when they come in. I cannot touch, look at, try or drool over anything but a K30 in my local camera shop. (and some point and shoots)
If I want any new Pentax lens, now that MAP is has been instituted, I STILL HAVE TO BUY IT ON LINE. To add insult to injury, I have to now pay a premium for doing so, and, I still have to pay shipping or make arrangements to go pick it up at my local camera shop. So please tell me, one year later, how MAP is benefiting me.
The next reason is that my photography needs and goals have changed and Pentax simply can no longer support them.
Until a couple months ago, I could not buy any new Pentax lens over 300mm. Today, I have the option of buying the 560, but the gap between buying what once was an $1,100.00 and now is a &1400.00 lens and the new 560 at $7,000.00 is huge. There isn’t even a TC available from Pentax today. (Yes, I understand there is one on the Road Map, but again, how does that help me now?) and there is nothing in between. There isn't any macro longer than 105mm either, not from Pentax or anyone else, and this is something I really wanted. There are simply too many gaps in the system for the kind of photography that interest me, and no hope of those gaps being filled in the near future. This includes both cameras and lenses.
I was still shooting a K20. I wanted to upgrade to the new K5II or IIs. After much thought, I bought a D7000 for 900.00 I could have bought a K5 for $750.00 or a K5IIs for $1,200.00, same price as the new D7100. No big difference here. I added to this a 300 f4 AF-s for $1,280.00, the DA* 300 that I wanted had gone up to $1,400.00), with a 1.4 TC for $500.00, not currently available from Pentax at any price, a Tamron 180 Macro for $740.00, which again is a focal length not even supported by Pentax or any of the third party manufactures in a K mount and a 16 35 for $1,260.00, which might seem like a lot of money for a 16-35, but Pre MAP, I think I paid around $540.00 for my 15 Limited and the 35 limited I wanted was running about the same price back then, about $540.00. Post MAP, those two lenses total $1,350.00 from B&H. $90.00 more than the Nikon zoom that covers both focal lengths. In addition, the three lenses I purchased are all FF lenses, so if and when I move to a FF camera, that Pentax doesn’t seem to think anyone wants, I wont incur any additional cost replacing them. If you add it up, with what is currently available from Pentax, the cameras are a wash, but the lenses are $210.00 less, and come with a 5 year vs 1 year warranty. In addition, I was able to get two other items I felt I needed for my type of shooting that Pentax does not offer.
In reality, it boiled down to this........
You say in your interview, and in others posted on this forum that 1) you don’t have the data to support that there is an SDM issue. 2) people on Facebook tell you they don’t want a FF camera, 3) you don’t want to compete on price.
The data on this forum supports that there is at least a PERCEPTION that there is an SDM problem, and yet you still offer a 1 year warranty on your best glass, doing nothing to counter that perception. You ask 20 and 30 somethings that use Facebook about FF cameras, and take their word as gospel when there is a wealth of information right on this forum that you ignore. I suggest you peruse some of the other photography sites on the internet and look at the number of advanced matures, (many over the age of 40 who do not use Facebook) as well as semi professional and professional photographers who use and are interested in FF cameras, that same question. Also realize that many of these photographers have moved away from Facebook because of the problems with imaging rights for photos posted there, and so are not apt to even see your Facebook poles. In short, the people you want to reach, do not use the medium you are asking the question on, and your are ignoring the largest group of dedicated Pentax users in the world. Therefore, any conclusion you come to will be grossly misrepresented. Last but not least, there is no real worry about Pentax now competing on price in the US market because, as I have shown above, you have priced yourself right out of it. It is now actually cheaper to build a system with other manufactures offerings. It is also still easier, at least in my neck of the woods, as I can walk into a B&M camera shop and walk out with the lens or camera I want, vs a sales slip and the hope that UPS doesn't play soccer with my new treasure.
There are no hard feelings. I am disappointed, but I harbor no ill will against Pentax. If I were a street photographer, or doing a lot of travel type photography, Pentax would be my first choice. But the options are too limited, and the number of days to shoot too short to keep dreaming about what might come from Pentax when it is already offered by someone else, and, at a better price.
Disclaimer: I understand the current QC and Customer Service problems with Nikon, but I much more confident that they will work through them and correct them than I am that Pentax will ever address the SDM, FF or MAP issues that caused me to move to Nikon.
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