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Forum: Pentax K-3 & K-3 II
05-30-2014, 05:06 PM
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I have had a 2nd encounter with the runaway mirror syndrome. It occurred on the sixth day of my first week with the K-3 Premium Silver Edition. The first encounter occurred on day 2.
The temp was 61F Dew point of 32F
Firmware updated to 1.03.
K-3 and without battery grip. The camera was programed in interval movie record mode at 2 sec intervals in full HD with live view.
Photos were taken for about 70 min before the mirror flapping began.
Turning the off switch stopped it after a few seconds.
The gear used in the camera set up was new Pentax branded equipment except for a SanDisk card in slot #1
Pentax Li-Ion battery D-LI90
Pentax OFC-1 16GB FluCard for Pentax K3
SanDisk 8GB SDHC memory card
HD PENTAX DA 55-300mm f/4-5.8 ED WR
Arrangements had already been made to have the camera exchanged, at the retailer where it was bought, on the next business day. The store manager was aware of the problem since he owned one and had experienced the problem but had not replaced it, hoping a solution would be found before the warranty period was up. At the store a video taken while the mirror was flapping was shown to each of the employees. The store buyer was going to take the issue up with the area Pentax Rep.
RICOH IMAGING was contacted through http://www.us.ricoh-imaging.com/support live chat with the understanding that the episode would be forwarded to corporate in Japan.
The Digital Product Support Specialists at the Product Information Department at 1-800-234-0276 were also made aware of the incident.
This forum had previously made me aware of the issue, which is why it was bought locally rather than at a less expensive internet discounter. |
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Forum: Pentax K-3 & K-3 II
05-15-2014, 08:52 AM
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I have encounter the runaway mirror syndrome. This is my first week with the K-3 Premium Silver Edition. The temp was 45F at 79% relative humidity. Firmware updated to 1.03. Both the K-3 and battery grip had the batteries loaded and turned on. The camera was programed in interval movie record mode at 2 sec intervals in full HD with live view. Photos were taken for about 20 min before the mirror flapping began. Turning the off switch stopped it after a few seconds. The gear used in the camera set up was new Pentax branded equipment except for a SanDisk card in slot #1
2 x Pentax Li-Ion battery D-LI90
Pentax OFC-1 16GB FluCard for Pentax K3
SanDisk 8GB SDHC memory card
HD PENTAX DA 55-300mm f/4-5.8 ED WR |
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Forum: Pentax K-3 & K-3 II
05-14-2014, 08:28 AM
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I have encounter the runaway mirror syndrome. This is my first week with the K-3 Premium Silver Edition. The temp was 45F at 79% relative humidity. Firmware updated to 1.03. Both the K-3 and battery grip had the batteries loaded and turned on. The camera was programed in interval movie record mode at 2 sec intervals in full HD with live view. Photos were taken for about 20 min before the mirror flapping began. Turning the off switch stopped it after a few seconds. Serial number 2578760. What is the best way to report this to Pentax?
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