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Forum: Troubleshooting and Beginner Help
07-24-2015, 03:49 AM
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I spoke with Pentax yesterday. Somehow the sensor frame shifted. The person who I have been working with was surprised that Precision wasn't able to fix it. He also said that this is the first K-3 that he's heard has had this problem.
Anyway, the long and the short is that they're going to be replacing my camera. So a happy ending for me, and a cautionary tale for people who send their gear into Precision.
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Forum: Troubleshooting and Beginner Help
07-17-2015, 01:41 PM
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Well, it's too early to say how it will play out, but Ricoh/Pentax themselves have been very responsive. I've just shipped my K-3 out to their Denver office for someone there to evaluate it.
No. The camera is pretty new and I've babied it since day #1.
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Forum: Troubleshooting and Beginner Help
07-17-2015, 04:38 AM
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You're right. Not only is it now tilted the other way, but the tilt is much more severe.
Here's a pic from before I sent it off to Precision the second time.
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Forum: Troubleshooting and Beginner Help
07-16-2015, 04:53 PM
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Just got my camera back from Precision for the second time.
I was holding the camera perfectly straight when I took this picture. Precision has, for the second time, not addressed the issue (despite me sending a very detailed note and USB stick with pictures showing what I was seeing) nor did they make any mention of a tilted image on the work order. All of the "work" they did (reset camera, update firmware, clean & test) were the same things that were on the first work order I got.
At least it's clean.
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Forum: Troubleshooting and Beginner Help
06-26-2015, 02:02 PM
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Just wanted to update -- I got my K3 back from Precision today. It came back still shooting crooked. Thankfully I have a rental for my shoot tomorrow.
Ricoh is sending me a shipping label to ship it back to Precision. I have a feeling this is going to turn into a whole ordeal.
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Forum: Troubleshooting and Beginner Help
06-16-2015, 05:34 PM
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Yeah, it's definitely crooked. I guess I'll have to reach out to Pentax and try to rent a K3 for my shoot next week. :/
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Forum: Troubleshooting and Beginner Help
06-16-2015, 04:43 PM
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Just checked in live view - it's crooked there.
Just updated to firmware 1.21. No change.
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Forum: Troubleshooting and Beginner Help
06-16-2015, 04:30 PM
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I have a K3 that up until two days ago had been working flawlessly. I took it out yesterday and noticed that my images had a pronounced tilt to the left. I chalked it up to bad handling and took it out today. Same thing - images that I know were lined up correctly are badly tilted to the left.
I've tried two lenses - my Tamron 17-50 and a M 50mm lens. Same behavior with both.
I just put the camera, level, on my countertop. Looking through the viewfinder everything seems level. The electronic level shows that it's level. However here's the result. There's no difference if horizon correction is on or off.
Any ideas? I really would like to avoid having to send it in for repair if at all possible. I have an important shoot coming up that I really would like to use this body for.
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