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Forum: Repairs and Warranty Service
10-17-2016, 10:26 PM
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My K50 went out in the first month of shooting. I was in Ireland so waited to return to the states. It went to Precision three times, each time returning "fixed", but still not working. It was as if I were hallucinating. After the second time I contacted Ricoh US, who said they replace bodies after three repairs. But after the third repair was returned, now ten months after purchase, they asked that I return it to Precision. I refused, reiterating their promise (by email, so I had a copy). They did consent, sending me a shipping label. I sent of the body and got a new one which has been working fine. Woe to Precision customers; and woe to me - I have deep hesitations about buying another Pentax.
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