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Forum: Pentax News and Rumors
08-01-2016, 07:29 AM
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Hi, Teespring Customer Service says...
That if you are ordering several tee's from one campaign (Pentax forums is one campaign) and they all ship to the same address, they can combine the shipping charges but you have to contact customer service. I am trying to get more details from them. I am going back and forth with them via email now asking about why it is still that way. And how exactly do I order multiple tee's and combine the shippping. To me it appears they make it hard to do, so that people won't bother and will pay the extra shipping $$.
Hope this helps,
Thanks Scott
PS first email exchange to support@teespring.com :
Customer:Scott
Subject: 1972801 - What is wrong with your order site? ------------------------------------------------------------------------------------------------------------
Jescyn | AUG 01, 2016 | 08:07PM EDT
Hi Scott
Thanks for writing in about this - I'm happy to explain our process in further detail. All of our campaigns are assigned to one of our printing facilities in the United States. Once a campaign ends, our Production Department assigns the campaign to the printing facility which best suits the needs of the design. Due to each order being shipped from different printing facilities, we are unable to offer combined shipping. However, if you are ordering multiple items from the same campaign, we'll be happy to combine the shipping for you. I hope this clears things up! If you have any other questions, please let me know.
Sincerely, Jescyn
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Forum: Pentax News and Rumors
06-12-2016, 12:41 PM
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Hi Adam,
I missed last years chance at ordering the Tshirts. Count me in for one of each of the 15's that are made re-available, size large, for last years if there is enough interest. And the new designs proposed for this year look great as well.
Thanks,
Scott
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