Forum: Pentax K-1 & K-1 II
12-17-2018, 12:22 PM
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I am the one that posted the link.. I was just wondering because someone said they got one but it wasn't a Precision place that did their work and it was in German I think they said.
I prefer one in the hand so I don't need screen in front of me to look at it. A paper one works better for me when out rolling around in the RV...
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Forum: Pentax K-1 & K-1 II
12-16-2018, 04:28 PM
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Has anyone else gotten a user manual ??? I did not..
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Forum: Pentax K-1 & K-1 II
12-14-2018, 12:19 PM
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Forum: Pentax K-1 & K-1 II
12-07-2018, 09:32 AM
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On Dec. 7th my K-1 now shows on the Precision web site as in repair and not waiting for parts !!!!!!!!
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Forum: Pentax K-1 & K-1 II
11-21-2018, 08:48 PM
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Same thing I got today from Ricoh
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Forum: Pentax K-1 & K-1 II
11-15-2018, 01:18 PM
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Some of us wanted to hear some real time reports on what was really improved to figure out if it was worthwhile getting the up grade. That is why I waited. My problem is not how long it will take but the fact that Precision told me on the phone on Sept. 24th yes they had the parts send it in. Then charged my card saying it was to hold parts (which they did not have).. After a few emails back and forth they did refund my money back, but the camera is still there. they said they would send it back but then I am out the $48 counting insurance to ship it to them.
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Forum: Pentax K-1 & K-1 II
11-10-2018, 04:34 PM
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I called them (Precision) and was told they had the parts send it in on Sept. 24. So what Quicksand did was pretty much the same and to me this all falls on Precision and Ricoh... I did get them to refund my money til they have the parts... When I said something about the money they told me it was to hold parts, I asked them which parts they were holding, at that point they agreed to send my money back til they have something..
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Forum: Pentax K-1 & K-1 II
11-05-2018, 10:10 AM
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Latest info after calling Ricoh USA and them telling me Precision are the ones talking to Japan about it, then this from David Marsh at Precision
"The current ETA for the arrival of the parts from Ricoh/Pentax is the end of December. FYI, the ETA has moved twice now, so we can’t be 100% sure of the actual arrival date until they’re shipped from Japan. We have about 125 folks, like yourself, waiting for the delivery of these parts so we can complete the upgrade.
Thank you,
David Marsh | Precision Camera, Inc.
Lovely....
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Forum: Pentax K-1 & K-1 II
10-11-2018, 10:06 AM
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Latest from Precision is the first person I spoke with Steve Mongrain is no longer with the company, and the person I got the email from said
Hello Gary,
Your issue has been escalated to me for review. Unfortunately, Steve is no longer with our company. I located this email message in his inbox today and have sent a request to our accounting team to determine the status of the refund. As it is now past our business hours, I’ll get back to you on Wednesday with the refund status. I will also look into the ETA for the K-1 II Upgrade parts kit to provide you with an ETA for when this can be completed. If you do not wish to wait we would be happy to return the product to you without performing the upgrade.
Thank you,
David Marsh – Precision Camera
Here it is 2 days later and still no reply. I sent another email to him yesterday. Nothing from Ricoh from the on the site form I filled out or the 2 phone calls where they said they would get back to me...
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Forum: Pentax K-1 & K-1 II
10-04-2018, 10:30 AM
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After filling out the form to Ricoh on Sunday night 9/30 I got the "Your contact request has been received! " email on 10/1 with a phone number to call if I had any questions. Hell yeah I got a question it was on the form I sent ya !!!! So I call them Monday afternoon and was told so and so would get back to me with an approximate date for the boards to get in.. Crickets is all I heard so I called back yesterday afternoon 10/4 and got another we'll get back to you and still more crickets... You would think at some point somebody would know something about this....
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Forum: Pentax K-1 & K-1 II
10-01-2018, 09:00 AM
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And to add insult to injury after telling me they had the parts send it in on 9-24, when a phone call on Friday 9-28 reveled they didn't have the parts on 9-24 and have no idea when they will have the parts they charged my card on 9-27.. A call to them today and they said it was to hold the parts ???? THEY DONT HAVE THE PARTS !!!!! What parts they are holding I have no idea... I told them to put the money back on my card til they have some parts to hold. Mean while I don't have the camera, the whole point of calling them on 9-24 was so this exact thing didn't happen..
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Forum: Pentax K-1 & K-1 II
09-28-2018, 03:42 PM
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According to the gal today they did not have the parts when I called on Monday and have been out, she said she didn't know why they told me they did... I would have waited til they had the parts to send it in, that was the whole point of calling...
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Forum: Pentax K-1 & K-1 II
09-28-2018, 08:55 AM
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So I called Precision Camera on Monday 9/24 to see if they had the parts to do the upgrade and they said yes sent it in. I took it up to UPS and away it went. 9/27 my update on Precision's site says delayed waiting for parts. Called just now 9/28 and they said yup no parts there and they have no idea when they will get more. WTF ??? They can't even give an approximate date for return..
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