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Forum: Photographic Technique
06-04-2008, 12:48 AM
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Maybe that's because of our camera's popularity they can sell as many Pentax as they want, but since Nikon aren't moving so well therefore there's a Special price to clear slow moving stock.
Or not...! :)
Thanks for your reply Henry, I appreciate the time you've taken to explain it.
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Forum: Photographic Technique
06-02-2008, 08:33 PM
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I don't have time to check at the moment Dan, but I have a feeling it might only be for overseas shipments.
For me in Oz, the delivery address cannot be redirected easily with most carriers until it is in the country. Tracking is so good nowadays I just have to keep my eye on the parcel's whereabouts, and then call them when it touches down, quote the tracking number, and tell them the new address. So it isn't a major pain in the arse but it is one I would prefer not to have to do.
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Forum: Photographic Technique
06-02-2008, 03:03 PM
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I recently did an online survey for B&H. I was mostly enthusiastic about their service and prices (just about any camera prices are better than local Aussie ones) but I did say that I didn't like the fact that the shipping address cannot be any different from the cardholder's address. I understand they do this for security, but it is still a nuisance.
One of the basic tenets of QIP systems such as Six Sigma is listening to what your customers are saying.
The only other company who has ever asked my opinion on their services is Qantas.
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