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Forum: Repairs and Warranty Service
05-01-2016, 10:08 AM
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Forum: Repairs and Warranty Service
05-01-2016, 09:52 AM
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I'd say don't let one report of failing AF put you off. As far as we know, DC motors are still a lot more reliable than SDM, and even some (many?) SDM lenses don't have problems at all. But then I don't know what kind of warranty you get in the US. Here in The Netherlands consumers are quite well protected, even outside of any official warranty.
Anyway, I wouldn't think of sending any of my lenses in the thin cardboard boxes they came in. My advice: wrap it in bubble plastic, put it in a box that can withstand some throwing around, and fill up that box with something like styrofoam or other protective material. Take pictures of the inside of the box, showing the level of protection, and send it insured. If something goes wrong, and you want to claim money from the shipping company, you can provide the pictures as evidence that you took ample measures to protect the lens.
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