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Forum: Repairs and Warranty Service 12-02-2018, 12:40 PM  
Right to fixing a fault under warranty?
Posted By roberrl
Replies: 82
Views: 5,800
Just for my understanding - you say it wasn't a display model but surely the K50 had been replaced by January 2017 (the review of the KS-2 is dated August 2015 here and the KS-1 January 2015) and to quote " but it was bought perfect in the box its had low usage and been cared for very well!" which sounds to me like it had been on the shelf for a while, if not been on display and then put back when the K-S2 came out.

So this sounds like the JL warranty applies, Pentax would probably say it's JL's problem. So we come back to the issue that its' value to you is £600 but JL are looking at repair costs near to their £300 refund cost. From their point of view a refund is safest if not necessarily what you want
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