|
Forum: Troubleshooting and Beginner Help
03-20-2017, 01:05 PM
|
| |
Don't accept that. Insist that the lens has been properly cared for, and stand firm in your belief that a manufacturing defect has resulted in something inside the lens coming loose. They aren't responsible for providing you with a new lens, but they should assist you with who to send it to for warranty repair (that would be at your own cost, but that's the same with any lens manufacturer).
|
|
Forum: Troubleshooting and Beginner Help
03-16-2017, 05:47 AM
|
| |
You're welcome.
You'll be absolutely fine with Jessops :)
|
|
Forum: Troubleshooting and Beginner Help
03-16-2017, 04:08 AM
|
| |
Hello Andy, welcome to the forums :)
That's very odd. It looks to me like something that was left inside the lens rather than a piece that has come loose. Either way, it's not right!
I have the HD DA55-300 and whilst I'm not using it much right now, I've had plenty of good, reliable use from mine. I've never heard of anyone else having the same problem you've experienced.
Did you buy the lens new from a UK or European supplier? If so, it should still be covered under warranty.
|
