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Forum: Pentax DSLR Discussion
11-05-2008, 09:04 PM
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Is the Canadian model marked as such? Serial numbers?
Frankly, I don't see the difference if I buy a camera while visiting up in Canada or if I have it shipped from Canada. I have occasionally bought stuff (skis once) up in Canada when the currency exchange was very favorable. You're allowed to do it. It is a pretty open market up there. It never occurred to me that warranty would be an issue.
Which brings up the larger issue:
From what I have found, warranty is a legal obligation required by the State in which a company does business. A company does business in your state, they are registered to do so with the state. The State warranty rules apply to them. If you have a warranty claim for a product purchased far away that the company does not want to honor, you make a complaint to the Agent registered by the company in your state. You can find this Agent (a law firm probably) on the State website. There is a whole list of companies there. You tell this Agent that he is required to follow the State procedures. This is their product that you bought and took possession in your State. The law doesn't care how you bought it, the law does not honor the company's boilerplate "limits" on their "limited warranty". Just the time period and the remedy. I think, if pushed in this manner, any camera purchased anywhere through any channel would get the full warranty intended for that item.
Anyone have any experience on this?
I had a beef with a large Best Buy rebate once. Customer Service was no help. They want to keep the money. I sent a very pithy e-mail to the Best Buy Registered Agent in NC saying that I was getting screwed and getting nowhere. The next step is a Small Claim in Wake County, the listed home turf of the Agent. That is the procedure. This approach resolved the issue instantly. I got my check in two days.
I assume the same applies to warranty situation. ???.
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Forum: Pentax DSLR Discussion
11-05-2008, 08:59 PM
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Forum: Pentax DSLR Discussion
11-05-2008, 01:47 PM
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Aren't the "prodigital" auctions on Ebay legit?
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Forum: Pentax DSLR Discussion
11-05-2008, 09:15 AM
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I almost bought one last week with the Ebay 10% discount... Maybe another promotion will come along. I bet it will before the Holidays.
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