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Forum: Pentax K-3 12-04-2013, 09:36 AM  
Quick compliment to B&H customer service
Posted By htsmd
Replies: 7
Views: 1,250
Just a quick note for the holiday season about B&H and their superior customer service.
I recently bought a new camera body and ran into a truly frustrating problem. Blogged about it, did my own testing, really wanted to blame myself, but in the end had to conclude I had a camera problem. Took close to a month before I figured it out, with Thanksgiving holiday intervening, etc.
Figured I would have to live with a truly aggravating problem.
Called B&H, got a very cheerful and patient rep (Andrew). About 5 minutes of my frustration, and RMA.
Incredible - no questions asked, no how many shutter releases and such garbage, even sent a return shipping label!
Sure makes my life simple. No more surfing for photographic / optical goodies for me and my family.
Good, honest customer service is worth more than a few bucks shaved off and you pay premium for ground shipping @ other discount merchants.
B&H has figured it out.
They have my business, period.
Happy Holidays to all.
Forum: Welcomes and Introductions 11-20-2013, 02:48 PM  
New K3 Owner thanks to Pentax Forums
Posted By htsmd
Replies: 4
Views: 905
Well, it's nice to be back after a few years.
Had a K10D since 2006, and after reading posts and preview on Pentax Forums about the K3, I was hooked again!
Pre--ordered mine from B&H, and have enjoyed it for little over a week now.
Must admit it is absolutely superb! Many questions to follow!!
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