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Forum: Troubleshooting and Beginner Help 12-14-2016, 05:25 AM  
K1 color error
Posted By BigRed
Replies: 1
Views: 912
Thanks for your post. Please give us a call when you get a chance. 1-800-224-6767 8:00am-8:00pm M-F EST. Thank you for being a valued customer.
Forum: Troubleshooting and Beginner Help 12-14-2016, 05:21 AM  
K-70 cold weather rating
Posted By BigRed
Replies: 6
Views: 1,144
Thank you for your post. Good question. I will forward your question to our management team for an answer. Thank you for being a valued customer.
Forum: Troubleshooting and Beginner Help 12-14-2016, 05:15 AM  
AF Adjustment improvement
Posted By BigRed
Replies: 3
Views: 975
Yes, I will post all responses from the management team in the individual postings. Thanks again for your post and thank you for being a valued customer.
Forum: Product Suggestions and Feedback 12-14-2016, 05:12 AM  
Additional aspect ratios in Live View for compositional aid
Posted By BigRed
Replies: 2
Views: 542
Mike,

Thank you for your post. I have a red Q-10 and I love it. You have some great comments and feedback. These will also go to the management team. Thanks for being a valued customer.
Forum: Troubleshooting and Beginner Help 12-14-2016, 05:08 AM  
High quality focusing screen to aid manual focus
Posted By BigRed
Replies: 1
Views: 761
Mike,

Thank you for your post. Great ideas! I am sending them on to the management team.Thank you for being a valued customer.
Forum: Product Suggestions and Feedback 12-13-2016, 06:25 AM  
1/200 sec flash sync speed for K-1
Posted By BigRed
Replies: 3
Views: 765
The K1 does show the limit that you stated. I will forward this to the management team with your question about the firmware. Thank you for being a valued customer.
Forum: Troubleshooting and Beginner Help 12-13-2016, 06:22 AM  
Pixel Shift sensor movement directions?
Posted By BigRed
Replies: 1
Views: 587
Thank you very much for your post. I will forward this (along with the others that you posted) to the management team. Thank you for being a valued customer.
Forum: Product Suggestions and Feedback 12-13-2016, 06:19 AM  
Filename from cameras
Posted By BigRed
Replies: 2
Views: 553
Thank you very much for your post. Awesome ideas. I will pass them on to the management team, Thanks for being a valued customer.
Forum: Troubleshooting and Beginner Help 12-13-2016, 06:15 AM  
AF Adjustment improvement
Posted By BigRed
Replies: 3
Views: 975
Thank you very much for your post. Great suggestions. I will pass them on to the management team. Thank you for being a valued customer.
Forum: Product Suggestions and Feedback 12-13-2016, 05:19 AM  
KAF4 support for K-5 and K-5II series
Posted By BigRed
Replies: 22
Views: 4,331
Thank you very much for your post. Yes, I will add it to the suggestion list. Thank you for being a valued customer.
Forum: Product Suggestions and Feedback 12-12-2016, 11:51 AM  
Open source old mounts ?
Posted By BigRed
Replies: 2
Views: 690
Wombat2go,

The management team reviewed your request and has sent this reply to your inquiry.

Sorry but parts for 67 and auto 110 are no longer available from Japan.
We are also unable to provide the drawings to customers as per policy.

Thanks for your post.
Forum: Product Suggestions and Feedback 12-12-2016, 05:32 AM  
Analogue TTL protocol on digital cameras.
Posted By BigRed
Replies: 1
Views: 629
Thank you very much for your post. I will pass on your comments and suggestions directly to the management team. Thank you for being a valued customer.
Forum: Troubleshooting and Beginner Help 12-11-2016, 05:16 PM  
Will the "DA wide zoom" ever happen?
Posted By BigRed
Replies: 1
Views: 679
Thank you very much for your post. Yes, I have forwarded your comments and suggestions to our management team for their review. Thank you for being a valued customer.
Forum: Troubleshooting and Beginner Help 12-11-2016, 05:05 PM  
Pentax 60-250mm lens, focusing issues
Posted By BigRed
Replies: 2
Views: 528
With a qualifying purchase comes a one year limited warranty on a lens.
Forum: Troubleshooting and Beginner Help 12-11-2016, 02:40 PM  
Pentax 60-250mm lens, focusing issues
Posted By BigRed
Replies: 2
Views: 528
Thank you for your post. Here is the link to the warranty information from the website. Warranty Information.
Thank you for being a valued customer.
Forum: Troubleshooting and Beginner Help 12-11-2016, 09:21 AM  
Warranty support question.
Posted By BigRed
Replies: 2
Views: 423
if you are going to purchase from B & H please check with them first for conditions of purchase. Some items they sell are returned to them for warranty. They have additional information listed on their website. Thanks
Forum: Troubleshooting and Beginner Help 12-11-2016, 07:19 AM  
Warranty support question.
Posted By BigRed
Replies: 2
Views: 423
Thank you very much for your post. Below is a link to the information for Canadian customers. Warranties are country specific. Sun Camera takes care of warranty repair for Canadian customers. They will only ship warranty repairs to a Canadian address.

Warranty Information?Support?RICOH IMAGING CANADA

Thank you for being a valued customer.
Forum: Product Suggestions and Feedback 12-10-2016, 07:58 PM  
1/200 sec flash sync speed for K-1
Posted By BigRed
Replies: 3
Views: 765
Thank you very much for your post. I will do some investigating and get back to you on Monday. Thanks for being a valued customer.
Forum: Product Suggestions and Feedback 12-10-2016, 07:40 PM  
KAF4 mount support for all capable cameras
Posted By BigRed
Replies: 1
Views: 1,009
Thank you very much for your feedback. I have forwarded it directly to our management team for review. Thank you for being a valued customer.
Forum: Troubleshooting and Beginner Help 12-10-2016, 07:29 PM  
Electronic level ("horizon") calibration / adjustment
Posted By BigRed
Replies: 1
Views: 712
Thank you Mike for your feedback. I had another customer quote your post and second your motion for adjustment capabilities. I forwarded them on to the management team for review. Thanks for being a valued customer.
Forum: Product Suggestions and Feedback 12-10-2016, 07:24 PM  
Tracking moving subject in AF.C and SR in video
Posted By BigRed
Replies: 1
Views: 613
Thank you very much for your post. I have forwarded your excellent feedback to the management team for review, Thank you for being a valued customer.
Forum: Troubleshooting and Beginner Help 12-10-2016, 07:15 PM  
DA 1.4x AW AF Rear Converter and SDM issues
Posted By BigRed
Replies: 4
Views: 742
You are welcome. Thank you for being a valued customer.
Forum: Troubleshooting and Beginner Help 12-10-2016, 07:13 PM  
Pentax Professional Services
Posted By BigRed
Replies: 6
Views: 1,150
Thank you for your post. Currently there is no dedicated professional program just dedicated professionals. I will contact the management team and let them know that customers are asking for a Pro Services Program. Thank you for being a valued customer.
Forum: Product Suggestions and Feedback 12-10-2016, 07:01 PM  
Missing dust alert
Posted By BigRed
Replies: 1
Views: 575
Thank you very much for your post. Those are awesome ideas. I forwarded them directly to the management team for their review. Thank you for being a valued customer.
Forum: Troubleshooting and Beginner Help 12-10-2016, 06:50 PM  
K - 3 ii Audio Background Strange sounds
Posted By BigRed
Replies: 3
Views: 425
Thank you for your post. It depends upon the conditions of your purchase. Please give Precision Camera a call on Monday and they will be happy to help you.
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