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Forum: Ricoh GR 01-29-2016, 11:55 PM  
GR II File Number Bug?
Posted By ChuckA
Replies: 5
Views: 1,468
Hi Torsten -

I did get a reply from Ricoh Tech Support - looks like they are acknowledging it now and will address it in the next firmware update, although they didn't say when that will be.

Here is the exact text I received:

>>>>>>>>>>
Thank you for contacting RICOH.

I wanted to let you know that RICOH Japan has confirmed that the file numbering issue in your GR ll is a firmware glitch and that they are working on a firmware update that will address the issue. They didn't say when the firmware will be available. When new firmware is released you will be able to download it at:

Software Downloads : Support & Service | RICOH IMAGING

If you are in need of further assistance, please respond to this email or call our technical support center at 800-877-0155.

Sincerely,
Randall S.
RICOH IMAGING AMERICAS CORPORATION
>>>>>>>>>>

So what I do is to take a blank image on the SD card I most use in the GR, save it as the first image, lock it, and it just stays there. Then, for now, an 'Erase All' will not erase a locked image, thus clearing the SD card except for that one blank image, and the new images then continue on with the correct numbering.

Hope this helps.

Chuck
Forum: Ricoh GR 08-27-2015, 10:01 AM  
Anyone have new GR II with 1.10?
Posted By ChuckA
Replies: 4
Views: 1,239
Thanks. I've seen some other posts that confirm formatting as a way of deleting will leave the file numbering continuing on. I't when you do a 'Delete All' from the playback function that the GR II's seem to reset the counter to zero. Can you confirm if yours resets to zero after a 'Delete All' vs. reformatting?

Thanks
Forum: Ricoh GR 08-12-2015, 10:30 AM  
Anyone have new GR II with 1.10?
Posted By ChuckA
Replies: 4
Views: 1,239
If you have a new GR II, can you confirm whether file numbering continues on properly - or does erasing an SD card reset file numbering back to 0001 - no matter the settings in setup? I received a new one, had that problem, returned it, waiting for a firmware update or fix as I can't live with duplicate file numbers. There is a new firmware update - 1.10. Perhaps that fixes the numbering problem. Trying to confirm. 1.10 apparently fixes a wi-fi problem as well. Thanks for any feedback.
Forum: Ricoh GR 07-29-2015, 03:28 PM  
GR II File Number Bug?
Posted By ChuckA
Replies: 5
Views: 1,468
I talked to Ricoh support. GR II release to new for them to have any calls about it yet. I took it back to retailer (one of the big camera stores in L.A.) They pulled two more and we tested at the store. All had same problem. 100% convinced it's a firmware flaw. So in short, until Ricoh fixes it, erasing images from any SD card resets the file number to 0001. No settings circumvent that.
Forum: Ricoh GR 07-28-2015, 09:59 PM  
GR II File Number Bug?
Posted By ChuckA
Replies: 5
Views: 1,468
Hi All - New to the forum. Just took delivery of a GR II (previously owned a GR). Deleting all images from an SD card on the new GR II seems to automatically start numbering files at 0001 after each delete. Setup>Card Sequence No. to On (or Off) makes no difference. After clearing a card, all files start over at 100-0001. I've reformatted cards, re-formatted Internal Memory. No change. Firmware bug perhaps? Maybe I'm missing something? Any ideas greatly appreciated.
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