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Forum: Repairs and Warranty Service 11-01-2018, 12:55 AM  
A hilarious lens service experience. Pentax (Ricoh) is helpful, Precision is doomed!
Posted By Adam
Replies: 27
Views: 2,361
Isn't it standard procedure for them to issue a repair estimate and then verify that the warranty will cover it, rather than the other way around? The only issue I see here is poor communication of their process and repair status with the customer. It should be clear without needing to go back and forth with the manufacturer.
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